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 Post subject: ThinkVantage Toolbox Crash
PostPosted: Fri Jan 07, 2011 6:40 am 
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Joined: Fri Sep 21, 2007 5:23 am
Posts: 5
Location: Rome, Italy
Every time I click on setting button, up right side the page of the program, it crashes.
All the system is up to date, I even tried to reinstall it with no solution.
Does anybody have the same problem?
Any suggestions?

Thank you,
Michele


Last edited by Mick on Fri Jan 07, 2011 2:20 pm, edited 2 times in total.

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 Post subject: Re: TinkVantage Toolbox Crash
PostPosted: Fri Jan 07, 2011 7:11 am 
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Joined: Thu Apr 12, 2007 8:23 am
Posts: 13227
Location: Upstate New York
Is there an error message? Check the system log, application section, for a red flagged event around the time of the crash.


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 Post subject: Re: ThinkVantage Toolbox Crash
PostPosted: Fri Jan 07, 2011 2:19 pm 
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Joined: Fri Sep 21, 2007 5:23 am
Posts: 5
Location: Rome, Italy
The only message I have is a popup: An error occurred, Windows will try to find a solution on-line...
Unfortunately there are no red flags, no available solution for this problem.
This problem happens only when I click on the setting button just next to the question mark button of the ThinkVantage screen page.
I'd like to use this function again, but I do not know how.

Thank you,
Michele


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 Post subject: Re: ThinkVantage Toolbox Crash
PostPosted: Fri Jan 07, 2011 3:27 pm 
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Joined: Thu Dec 21, 2006 2:19 pm
Posts: 945
Location: Kirkland, WA
Why not try removing the toolbox software and reinstall it again. That won't hurt anything. The key is to remove it first...reboot...and reinstall. (Unless you already followed those steps)

http://www-307.ibm.com/pc/support/site. ... 73783.html

for 64 bit:

http://www-307.ibm.com/pc/support/site. ... 73784.html

Good luck...

_________________
Billp117, Kirkland, WA

T410-SSD, X200, X100e, 2-T61, T60, 3-T43, T43p, TR451, X41t, X21, 701c


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 Post subject: Re: ThinkVantage Toolbox Crash
PostPosted: Fri Jan 07, 2011 6:17 pm 
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Joined: Fri Sep 21, 2007 5:23 am
Posts: 5
Location: Rome, Italy
I'll try to do it again following your steps.
I'll keep you informed.

Thank you!


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 Post subject: Re: ThinkVantage Toolbox Crash
PostPosted: Sat Jan 08, 2011 11:45 am 
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Joined: Fri Sep 21, 2007 5:23 am
Posts: 5
Location: Rome, Italy
Bad news.
I removed, reboot and reinstall the software again... no success.

MB


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 Post subject: Re: ThinkVantage Toolbox Crash
PostPosted: Sat Jan 08, 2011 12:11 pm 
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Senior Member
Senior Member

Joined: Thu Dec 21, 2006 2:19 pm
Posts: 945
Location: Kirkland, WA
Try restoring back to a date when it was working OK.

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Billp117, Kirkland, WA

T410-SSD, X200, X100e, 2-T61, T60, 3-T43, T43p, TR451, X41t, X21, 701c


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