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Lenovo Carbon X1 - Worth replacing the motherboard?

X1 / X1-Carbon (X1C) / X1-Extreme (X1E) Series/Generations
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mirc
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Joined: Mon Aug 24, 2015 4:37 pm
Location: new york, NY

Lenovo Carbon X1 - Worth replacing the motherboard?

#1 Post by mirc » Wed Aug 26, 2015 5:10 pm

I have a Lenovo Carbon X1. It is two years old. It works well but for a few issue: the volume keys doesn't work on the keyboard (I need to go to the taskbar to raise or lower the volume- this has been since the beginning), once in a while the keyboard mousepad will get stuck, and a few times I've gotten a blue screen - see error message pasted below.


Lenovo is offering to replace the motherboard. However, I have read that since they usually replace it with refurbished ones, they never work as well as the original. Should i replace it or not?

Really appreciate the advice!


Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: deaddead
BCP1: 000000000F010012
BCP2: 0000000001A700AC
BCP3: 0000000012BC0000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

ajkula66
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Re: Lenovo Carbon X1 - Worth replacing the motherboard?

#2 Post by ajkula66 » Wed Aug 26, 2015 7:40 pm

Welcome to the forum!

Have Lenovo swap the motherboard, presuming that the machine is still under warranty and you're not paying for that replacement.

I wouldn't be concerned one bit about the "new" vs. "refurbished" part, as long as it's on their dime.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

One FlexView to rule them all: A31p

Abused daily: T520, X200s


PMs requesting personal tech support will be ignored.

Easy Wind
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Location: Twin Cities, MN

Re: Lenovo Carbon X1 - Worth replacing the motherboard?

#3 Post by Easy Wind » Fri Nov 06, 2015 2:37 pm

Hmm, that deaddead blue screen event listing has always been a wireless card driver issue for us where I work. Granted this was NOT for the X1 Carbon but rather for an older T series (T420s/T430s) machines. But that shouldn't matter any I wouldn't think.

But my answer to your question would be to get the motherboard replaced for free and keep using the laptop.
T42 (type 2373)
T43 (type 2668) x2
T60 (type 2007)

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