Hello All,
I own a T43p running XP Pro+SP2 and performed a system update
last week, which I usually do only once a year. After the update I
started experiencing crashes, whenever I tried to put my computer
in standby mode by Fn+F4 or by closing my laptop's lid.
Talked to Lenovo Tech and they helped me narrow down the
problem to my ATI Display Driver, but they couldn't help me
with the crashes. You can make sure that the problem is linked
to your ATI Display by going into Event Viewer (Right Click
My Computer, Select Manage, then Select Application under Event
Viewer) and looking for an event with name ati2mtag flagged with
a red x around the time you experienced the crash.
It is a long story about the research that followed, but here is
what fixed the problem on my laptop:
1) I made sure that I had the latest versions of "Thinkpad Power
Management Driver" and "Thinkpad Power Manager" by checking
with Lenovo Support Website. Sometimes system updates misses
one of these.
2) I then downloaded the latest ATI display driver for my machine
from Lenovo Support Website but didn't install it yet.
3) Then I "CLEANLY" uninstalled all ATI related drivers using
instructions on the website:
http://www.driverheaven.net/windows-xp- ... perly.html
The instructions require the use of two freely available
programs: DriverCleaner Pro and CCleaner.
4) Then I installed the latest ATI display driver.
5) My unexplained crashes were gone and I have been able to
take my laptop in and out of stand-by mode successfully many
times.
I hope that this will be helpful for some people.
Ravi