I found this place from the Western Digital site:
Unit 6 and 7 Mercian Park
B77 4DP, England
UK Phone number: 0800 DATA SOS (0800 3282 767)
Intl Phone number: +44 1827 55999
UK Fax number: 01827 66666
Intl Fax number: +44 1827 66666
I have tried various pieces of software and nothing is managing to detect or communicate with the drive - nothing has managed to bring any response from the drive - other than the sounds made when it is powered up so I remain convinced that software will not do anything - in 20 years I have managed to get drives working again with various bits of software but it really doesn't feel as though it will work out this time.
Sprinrite couldn't detect it
HDD Regenerator reported that it couldn't find "sector zero".
Detect new hardware from Device Manager detects nothing even if I try it while powering up the drive.
WD HD utilities don't detect it either.
So.. are there any data recovery companies anyone can suggest that may charge less than £99? The drive is about 5 years old - I have drives that are 10 and 15 years old working fine. It's not the end of the world if it's gone but I don't want to give up without really trying.
Maybe 2-3 hours in the freezer wasn't long enough - it just sounded as though it took far longer to spin up. I've tried 2 other power sources and another data cable.