I sent my T43 to the depot again to fix my new power problem described above. The turnaround time was the same, two days. This time the foam was in place upon return, and the unit received no damage in transit. I see a few small scuffs on the underside near the front edge, but they are minor. I've m...

I've sent my T43 to the Memphis depot twice. Other than easily removed fingerprints or smudges, the only marks I could see were some small scuffs on the bottom of the unit. The top surface has an amazing ability to be restored just by rubbing it. On the first return trip, they forgot to replace the ...

Failure always occurs after you mail in the survey card. My T43 has a new power problem. This one is almost the opposite of the old problem. If I shut down the unit while the power adapter is plugged in, the power button will not turn on the unit. I have to remove and re-insert the power adapter cor...

Not only did IBM turn the unit around in amazing time, they seem to have fixed it. I did extensive testing with the new power adapter that arrived today, and could not reproduce the AC-to-battery switching problem. Apparently the power controller on the planar card (motherboard) was the cause of the...

I sent my T43 to IBM's (actually Solectron's) Memphis, Tennessee repair facility via DHL on Wednesday, July 12, using the pre-paid box they had mailed to me. I was surprised to receive it back on Friday, July 14. I assumed something had gone wrong in shipping. On the contrary, it was shipped, tested...

I got my T43 back yesterday from the local repair facility. The technician said he thoroughly tested the unit with the new battery and could not reproduce the problem. Once home, I was able to fail the unit in five minutes. Apparently the battery is not the problem. I no longer trust this repair fac...

I have an update on my power problem. I visited the technician last Thursday and showed him how to reproduce the problem. Since then, he swapped out the battery (I have the nine-cell heavy-duty battery) and attempted to reproduce the problem, with no success. He feels the battery was not properly re...

In my case, the problem existed since the first time I powered up the laptop. Updating the BIOS did not help. Christopher, did you uninstall pre-loaded programs, or just ones you had added?

Yes, munna, that's exactly how I reproduce the problem. I dropped in on my technician Friday morning, and I walked him through this procedure. It failed, as expected. He must have misunderstood my written instructions, because he seemed to be reaching for the power button before I remined him to unp...

I've experienced this intermittent problem and described it in another thread . No one knew a solution. I called IBM, and they walked me through some diagnostic procedures, with no results. I brought my T43 to a warranty service repair facility in town, and gave it to them in the failed state, but s...

I have this problem as well. I bought my computer in March, and I've observed this glitch from the first day. When I'm working with the AC adapter connected, everything works normally. Even if I remove the adapter while operating, I have no problem. The problem occurs when I remove the AC cord from ...