Search found 4 matches

by jmshearer
Thu Feb 04, 2010 4:23 pm
Forum: ThinkPad T400/410/420 and T500/510/520 Series
Topic: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF
Replies: 11
Views: 2134

Re: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF

Here's the latest, Elaine from Verizon called me back to tell me they now have control of the MEID (i.e. it is "on their network") but they could assign it the correct rate plan so they're still working on it. She expected a resolution in 72 hours. She said the problem is definitely Lenovo's failure...
by jmshearer
Wed Feb 03, 2010 10:08 pm
Forum: ThinkPad T400/410/420 and T500/510/520 Series
Topic: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF
Replies: 11
Views: 2134

Re: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF

I had a similar response from Verizon (they promised to call me back on Tuesday around 3pm, it is now Wednesday night). I agree with your assessment that this is simply a paperwork issue, probably on Lenovo's end. If you get a supervisor in tech support and get "assertive" they will ship you a new G...
by jmshearer
Wed Feb 03, 2010 8:11 pm
Forum: ThinkPad T400/410/420 and T500/510/520 Series
Topic: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF
Replies: 11
Views: 2134

Re: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF

Just received word from Lenovo that the replacement Gobi card is on backorder.
by jmshearer
Tue Feb 02, 2010 4:59 pm
Forum: ThinkPad T400/410/420 and T500/510/520 Series
Topic: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF
Replies: 11
Views: 2134

Re: New ThinkPad T410 arrived - Can't Activate Verizon WWAN WTF

I ran into the same Verizon activation problem. Verizon reports the MEID is not active on their network and it is a Lenovo issue. After several calls to the Lenovo activation line, an operator confirmed that the MEID issue is a "known issue" and tech support could fix it. I was eventually transfered...

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