Thanks for the advice. I did record the serial number and he has it on the included form I sent him. I just called him and he admitted to a mix-up and said he has the 9600 out of the mobo right now, and is fixing it. According to the site, the mobo should be a 93P3772, which seems to match what I ha...

First, a post summary: YES, THIS GUY SUCKS . Just needed to make that clear. Now for the actual post... Hi, everyone. I created my account just to share my current ongoing frustration with SR. I was miffed enough to be tempted to start a whole new thread, but I'll just post it here. I had a T42 mobo...