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Demise

Posted: Tue Apr 12, 2005 10:27 am
by Batuta
From the really aggressive (hostile?) reactions that a simple plea for help for an embattled OS/2 product received, I have to conclude that the OS/2 market is indeed doomed to for demise.
I don't want to fight over this, so lets spare us all the flame wars.
But as an old OS/2 "warrior" it makes me very sad indeed to see that way to many people in the OS/2 "community" have a sense of entitlement when it comes to new software.
No company has to develop (new) software for anyone, not in a free market system.
They only write programs if they can make profits in doing so.
No one, I mean no one who has to pay his programmer's western wages has been making profits of OS/2 software in years.
The concept of some lonesome dude, sitting in a closet, hacking away at his code and then hitting it big, finally entertaining his girl friend with your "hard earned money" is silly at best.
Even things as simple as designing and producing a hard paper manual, proof reading of documentation and design of graphical elements, requires an entire team of people.
People who want to get paid for their work. If those folks live in Germany or the US that means they have to be paid in cold, hard western currency.
In countries like Germany it also means having to pay +50% taxes on everything from software to shoe laces for your company.
Software development in countries like the US or Germany is incredibly expensive and a single miss can bankrupt an entire corporation.
Companies like eCS can only afford to keep this up because they work with (good but cheap) Russian programmers.
E.g. PMview hadn't updated their OS/2 product for a looong time and they only do so now on a "pay per upgrade" basis for major version releases.
But even that caused certain people to call for an outright boycott of PMview when they had to insist on charging for major version upgrades.
There was honestly a large majority of people in the OS/2 community who felt that they were entitled to free upgrades for life!
I paid for my upgrades and I didn't waste one minute about it. Even so, the folks from PMview are not making any profits here, they are doing their continued OS/2 development out of courtesy for old customers.
The same goes for Papyrus. They kept up development out of sheer courtesy.
Some people treat them like they are greedy s.o.b. who don't deserve any better, but its not them who need us.
Its the other way around and greedy people don't waste their time trying to make a business in OS/2.
There is no more business to be made in OS/2.
Unless we all learn to extent to the few OS/2 companies left out there the same courtesy we expect for them to extend to us, there will be no more new OS/2 software very, very soon.
That means we ask those companies to pleeeaaase write that OS/2 code for us, we ask them nicely and we are aware that they are doing us a favor with that.
We want quality software for sure, but in any case we can not just go there with a "I'm the customer and the customer is king and therefore you have to be nice to me" attitude.
The customers in the OS/2 market have lost their crown a long time ago. Heck, even the update cycles for the Kiev Elephant become less and less frequent,
So as it seems even in Russia its getting harder and harder to make a living of OS/2!

I don't want to see OS/2 go this way, but for some reason OS/2 users never developed the appreciation for "hold outs" in development that e.g. the Amiga or BeOS people did.
There all you have to do is present a simple spec. sheet and a web site, not even a previous successful product, and people will flood you with actual donations and offers for help.
I've also seen a lot of rip offs resulting from such "overzealous" support, but fact is that by now there are more Amiga users and Amiga companies out there than OS/2 users or companies, How shameful for us!
With OS/2 users the attitude is "you make it for me and then I'll tell you whether I'll bother to pay for it".

I will call the CEO of Papyrus again and tell him that I'm ready to pay him for a new version in advance (even so he didn't ask for it and by law couldn't even take such a payment). But I will also tell him that I understand if he decides that he can't afford the up to $10000.-- in costs to bring that new version to market.
After all, last time he got 7 (seven!) actual orders from the US after having spend an even larger amount of money on the American version.

Maybe I'll even offer to finish the German Papyrus version for free myself.
But if I do that then I won't bother with the American version until certain folks learn to ask Papyrus for that one nicely.
Not for my sake - I wouldn't even bother getting any credit for this, but just for certain folks to go through the exercise so that in the future maybe, just maybe, we can get other companies to come back to OS/2 as well.

Posted: Tue Apr 12, 2005 10:38 am
by asiafish
Get a life.

Posted: Tue Apr 12, 2005 11:52 am
by Batuta
asiafish:
Get a life.
Two questions:
1) Are you even using OS/2? - I recon that you don't (from your MacOS X flame wars) -> In that case, what are you even doing in this forum???
2) Since it looks like you only came in here to pick a fight, how about next time you choose a thread for that which does not begin with "so lets spare us all the flame wars.".

But then, since when did such a request ever stop anyone who wanted to pick a figt in the first place.

Posted: Tue Apr 12, 2005 12:29 pm
by asiafish
I quit OS/2 back in the mid 90s, but that has nothing to do with how absolutely rediculous your posts are. You seem to (on every forum) have this attitude that you are right and everyone else is wrong. Sorry dude, you don't speak for "the public" and you clearly haven't got a clue.

Posted: Tue Apr 12, 2005 12:29 pm
by stgreek
I think that one way to go is free/open source software. The only way to renew interested in something as dead as OS/2 (sadly) is to offer freebies with it. Linux did not gain momentum because it is fundamentally better OS than Windows, it was always better (as was OS/2, back when it was the only true 32 bit OS with GUI).

However, now that more free apps that can rival or exceed similar Windows ones in quality (firefox, evolution, openoffice come to mind) people gain interest. When people gain interest, companies gain interest. And a big company is usually more willing to pay for support for a free product than having to pay licence fees everytime a program has an upgrade.

Therefore, giving papyrus as an example (disclaimer: I've never used it, stopped using OS/2 after 4.0), maybe it would be a good idea for the programmers to finish it and release it for free or as a shareware at least. That way people might appreciate the quality of the program and decide to pay for it, rather than stay away from it believing it is vapourware (again, this is from what I read here, I don't know the program).

Just my $.02
Stavros

Posted: Tue Apr 12, 2005 1:03 pm
by Batuta
asiafish:
I quit OS/2 back in the mid 90s
That proves that you got no business of even being in this forum and only came in here to raise a stink. In the interest of peace I will thus just ignore you from now on.
So why don’t you go and start another zealous MacOS X flame war in some other forum?!

stgreek:
I think that one way to go is free/open source software.
I agree with you 100%.
Unfortunately IBM never had made any serious plans in this regard and thus their code base is now so hopelessly tangled between licensed and none-licensed parts (there are even still sources with MS licenses on them and I read some recent comments from Bill Gates which show that he still has a BIG attitude problem when it comes to OS/2), that it would cost million to free that code.
And IBM is in no mood to spend any kind of serious $ on OS/2, much less spend millions to then give it away fro free.
Yes, a freeware code base would at least allow other companies to make improvements to the kernel that might make it competitive again out of the box.
The way it looks now it takes either years of customizing to bring an original IBM OS/2 system up to spec.
Or you end up with eCS, which is nice enough, but also quite costly compared to free systems like Linux (still cheap when compared with Windoze, but that's a standard OpSys -> no one ever got fired for buying Windoze for their outfit).
However, now that more free apps that can rival or exceed similar Windows ones in quality (firefox, evolution, openoffice come to mind) people gain interest.
OpenOffice is nice enough (albeit also bloated enough), but the OS/2 port it not freeware. Quite the opposite.
It is characteristic that even the BeOS and Amiga ports are freeware, but there seemed to have been such a low level or participation for the OS/2 port in the community that they had to hire professional programmers to get that one done :-(
When people gain interest, companies gain interest
Yes, but people need to be willing to pay for that.
And even so e.g. Amiga software outfits can still stay in biz, companies that make OS/2 find it harder and harder to get people to actuall pay for their software.
I mean it is common practise in Amiga circles to pool together, make down payments to finance product development and then hope for the best.
Risky I admit, but the least I would have expected for the OS/2 market is to put an order through in advance and then wait with payment until the actual product is finished.
But to have the kind of attitude that companies are supposed to go out on a limb, develop at thousands of $ of expense and then hope that people will actually buy software they make little or no profit of anyway is just not realistic.
At this point in time OS/2 is on life support and that means it needs support not people who want to be catered to and treated like its in the companies best interest to win them over. Companies right now just can't make any money of OS/2 anymore.
Its like the chicken and the egg. No new users w/o good (commercial) products. No commercial products w/o large user base.
So something has to give. We have to. We have to give companies like Papyrus the benefit of the doubt (they deserve it) and support and encourage them.
Not [censored] at them because they didn't update some OS/2 related web page of theirs for some time (not that you did that stgreek - but others did).
maybe it would be a good idea for the programmers to finish it and release it for free or as a shareware at least.
But who is supposed to do that? The company can't just release the code, they make a living of it and giving up the code base means legally speaking that they loose the copyright for their product. That is the main product they got and they make their living of the Windows and Linux versions.
Since most of the kernel code is the same, giving that one up for free means they would put themselves out of business.
On the other hand, finding programmers to finish the code "for free" sounds more noble than it is realistic.
Germany is not in the best of economics right now and thus there are not to many IT experts left (+OS/2 experts at that) ready to do the code for free.
They also can't just fish for someone on the Internet. We are talking crown jewels here and they need to trust that person that he'll keep the code well guarded and
doesn’t' just quit on them after dumping the sources in some Internet UseNet group.
Finally, despite OS/2 being a niche market by now, Papyrus still has a reputation to maintain.
If they screw the OS/2 port up, one single bad review can cost them a significant portion of their customer base.
That is a small software outfit that depends on reputation and "word of mouth" advertising.
And since they also offer free phone support with their product a bad OS/2 port could clog up their phone lines for month!
That in turn would tick of all their other (Windows/Linux) customers. I hope you can see the risk they are taking here, for little or no profit in return.
from it believing it is vapourware
Papyrus has been around for years and was never Vaporware.
The fact that original deadlines got postponed over and over again has something to do with market economics.
Please remember, no company owes it to anyone who is only a potential customer to go bankrupt by obsessing over previous product announcements if it turned out that its just not profitable any more to engage in that area.
That has happened many, many times.
Apple and the Newton, Handmark and their PDA and even IBM with OS/2.
Once it turns out that it doesn't make economic sense no more to keep on working on a certain product, development gets halted.
That is not a corporate crime, indeed it is corporate responsibility.
If only 7 (again I repeat seven!) people bought the last SW/2 update, then it should also be forgiven if the company "forgets" to update that one web page accordingly.
I think during these troubled times they got bigger fish to try.

Posted: Tue Apr 12, 2005 3:41 pm
by kreso
2 asiafish
If you quit OS/2 in mid 90 as you said than you didn't even touch OS/2. and if so WTF you are doing hear in the OS/2 forum. there is nothing for you.

Posted: Tue Apr 12, 2005 3:47 pm
by asiafish
Nothing except seeing some nutcase (Batuta) going off like he knows it all.

Posted: Tue Apr 12, 2005 3:51 pm
by Batuta
kreso, thanks for your support, but certain people just want to pick a fight for fighting's sake (I think they call them "trolls" on UseNet).
So let's just ignore troll asiafish and keep on concentrating on how we can help preserve OS/2 software for true OS/2 users.
I will try and see if I can offer Papyrus my own services for free in this.
Only problem is that they don't know me. So question is if they feel like they could trust me with their livelihood (-> Papyrus sources).

Posted: Tue Apr 12, 2005 7:43 pm
by JaneL
OK, guys, don't start this up anywhere else on thinkpads.com. Take it outside.