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Need help buying Warranty outside US

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Farro
Posts: 49
Joined: Fri Feb 15, 2013 8:31 am
Location: New Zealand

Need help buying Warranty outside US

#1 Post by Farro » Sat Aug 08, 2020 2:56 am

hello all ,
I need to upgrade my warranty on the 6th gen x1 carbon
Currently it has 2 years .. i would like to extend it and also add ISE .. since i am not in the US i am having a hard time on their site.
it switches to US and only gives me US states as billing option.
Is there someone who can help ?

Farro
Posts: 49
Joined: Fri Feb 15, 2013 8:31 am
Location: New Zealand

Re: Need help buying Warranty outside US

#2 Post by Farro » Sat Aug 08, 2020 3:02 am

someone sugggested going through US vpn and paying via paypal ..doesnt seem to work ..

dr_st
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Joined: Sat Oct 29, 2005 6:20 am
Location: Israel

Re: Need help buying Warranty outside US

#3 Post by dr_st » Sun Aug 09, 2020 2:47 pm

A long time ago I succeeded placing an order using an American Express card to which a US billing address was added as a secondary billing address.

With that said, the laptop needs to be originally a US model, otherwise attachment of the warranty may fail. This is exactly what happened to me back then. The process of getting refunded was even more "fun" than the process of ordering.
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Farro
Posts: 49
Joined: Fri Feb 15, 2013 8:31 am
Location: New Zealand

Re: Need help buying Warranty outside US

#4 Post by Farro » Fri Aug 14, 2020 3:27 am

It us US laptop
and a fellow board member i have dealt with before is being a huge help and helping me buy it

cheers for the forum

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