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Need advice: Computrace on my X200.

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Joined: Thu Jul 28, 2016 8:26 am
Location: Malaysia

Need advice: Computrace on my X200.

#1 Post by Lox » Thu Sep 29, 2022 11:59 pm

Hi everyone, I just bought a X200T for (RM350 ~ 75USD) from a local platform (similar to Amazon but for South East Asia).
Unfortunately the device has computrace without the seller informing me early on.

I have contacted computrace and the company owned the laptop replied "has no record of an authorized sale. Please get the 3rd party to email me and provide an invoice of the purchase". The company in question was in the US and I'm from Malaysia, and there is no branches of said company located in Malaysia. Now i'm just not too comfortable giving out the invoice because it contains a lot of personal information.

Should I just comply with computrace and the company in question, or just cut my losses and return it?

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Re: Need advice: Computrace on my X200.

#2 Post by TheForgottenKing » Fri Sep 30, 2022 7:05 am

You can probably just blank out your name and address on the invoice, I doubt they'll care.
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