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If this yahoo (no relation to the search website) has or had anything to do with the declining service at solectron, the thinkpad warranty service provider (whose favorite lines seem to be "User damage", "Liquid Spill", ""To repair your thinkpad will cost YOU $987, thank you!") DELL will be continuing their tradition of "Who did you say you are, never heard of you, goodbye" when a DELL user calls for support..
A reprint from the Wall Street Journal..
Last update: 2/14/2007 5:32:05 PM
A WALL STREET JOURNAL ONLINE NEWS ROUNDUP
Dell Inc. (DELL) hired Solectron Corp.'s (SOL) Chief Executive Michael Cannon to serve in the newly created position of president of its global operations. Cannon, who served as Solectron's chief for the past four years, will report to Michael Dell, who earlier this year ousted his former protégée, Kevin Rollins, and returned as chief executive of the computer maker he founded. Cannon will join Dell on Feb. 26. "As we continue to grow worldwide, it is important that we increase our ability, via the Direct Model, to manufacture close to our customer and fully integrate our supply chain into one global organization. This will allow us to drive for even greater excellence in quality, cycle time and delivered cost," said Dell in a statement. Cannon, 54 years old, will lead a new organization that will combine all of Dell's manufacturing, procurement and supply chain activities. The Round Rock, Texas, company has nine manufacturing plants in five countries, including the U.S., and will soon add new plants in Poland, India and Brazil. Since 2003 Cannon has served as CEO and president of Solectron, a Milpitas, Calif., provider of manufacturing and integrated supply chain services. Before joining Solectron, he was CEO of Maxtor Corp., a maker of hard-disk drives. He currently serves on the boards of Seagate Technology Inc. (STX) and Adobe Systems Inc. (ADBE). Solectron named Chief Financial Officer Paul Tufano as interim chief executive while the company conducts a search for a new CEO. Dell's market share has suffered in recent years as customer preferences have changed and competition has intensified. Much of the recent growth in PC demand has come from consumers buying laptop computers at electronics retailers like Circuit City Stores Inc. (CC) and Best Buy Co. (BBY). Dell, which largely focuses on selling desktop computers to businesses, has missed out on the boom. Meanwhile, Asian rivals like Lenovo Group Ltd. (LNVGY) of China and Acer Inc. (2353.TW) of Taiwan have gained ground in the global market, and a resurgent Hewlett-Packard Co. (HPQ) recently surpassed Dell to become the world's largest PC maker in terms of units sold, according to some research firms. The PC industry remains cutthroat. Pricing pressure is keen, and new products quickly become commodities. By helping keep costs low, Dell's direct-sales model used to give it a price advantage over competitors such as H-P, but as H-P has restructured and the average selling prices of PCs have plummeted, Dell's aggressive pricing hasn't brought it additional growth. The company has since said it is focusing more attention on profits, rather than pricing. In recent weeks, Dell has made several changes in its executive ranks. John Hamlin, head of global online and brand marketing, turned down a job to run Dell's global consumer business and plans to leave the company, according to people familiar with the matter. In December, Chief Financial Officer James Schneider resigned and was replaced with Donald Carty, a Dell board member and former chief executive of American Airlines parent AMR Corp. (AMR). Dell also said Senior Vice President John Medica would retire in the next few months. In the meantime, Dell has brought in new blood, including Steve Schuckenbrock, a former co-chief operating officer of Electronic Data Systems Corp. (EDS), and executives Rick Becker and Richard Conrad from H-P. -For continuously updated news from the Wall Street Journal, see WSJ.com at http://wsj.com. (END) Dow Jones NewswiresFebruary 14, 2007 17:32 ET (22:32 GMT)
& cockatoos
!
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keyboard was replaced within 24 hours.
i guess i should kick the habit of putting pressure on the lid by stuff it in with all my books.