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Access Connections very unresponsive after update to 6.25.65

Posted: Sat Oct 24, 2015 6:01 am
by Ormu
Computer: Thinkpad T410
OS: Windows 7 Professional, 32-bit

I installed version 6.25.65 of Access Connections using the System Update utility. After the update, the program has become very unresponsive. For example, after right-clicking the "gauge" on the task bar, in order to choose a network to connect, there's a delay of several (10 or more) seconds before anything happens.

Downgrading might be a workaround, but this update includes security fixes so I'd not like to do that.

Has anyone noticed similar problems? I think this should be reported to Lenovo, but what is the best way to do that?

Re: Access Connections very unresponsive after update to 6.25.65

Posted: Fri Nov 20, 2015 3:23 pm
by Terrahawk
I noticed something similar with my T410 and I tracked it down to the SMS function in Access. Connections - mine has a WWAN card. If I disabled the WWAN card by any means, Access Connections was nice and fast. Re-enabling the card brought all the delays back. This is both with a SIM installed and not. I gave up in the end and went to Windows 10, where it has worked fine since.

Re: Access Connections very unresponsive after update to 6.25.65

Posted: Sat Nov 21, 2015 11:18 am
by USSS
Access Connections v6.25.73 is now available for Windows 7 (32/64), which might resolve your issue.

Re: Access Connections very unresponsive after update to 6.25.65

Posted: Wed Nov 25, 2015 3:26 am
by Ormu
Terrahawk wrote:I noticed something similar with my T410 and I tracked it down to the SMS function in Access. Connections - mine has a WWAN card. If I disabled the WWAN card by any means, Access Connections was nice and fast. Re-enabling the card brought all the delays back. This is both with a SIM installed and not. I gave up in the end and went to Windows 10, where it has worked fine since.
I have a WWAN card as well. I turned it off via the Fn+F5 menu but Access Connections was still slow immediately after that. I'll try again.
USSS wrote:Access Connections v6.25.73 is now available for Windows 7 (32/64), which might resolve your issue.
Thanks for the information, I'll install it when it gets available via System Update.

Re: Access Connections very unresponsive after update to 6.25.65

Posted: Wed Nov 25, 2015 5:21 am
by Terrahawk
I had to disable the WWAN card from the device manager in order for it to stop interfering with Access Connections. Turning the radio off via Fn-F5 wasn't enough.

Re: Access Connections very unresponsive after update to 6.25.65

Posted: Wed Nov 25, 2015 12:55 pm
by USSS
No need to wait for the latest version to appear on System Update. Download it now from:
http://support.lenovo.com/us/en/product ... s/DS013683