T520 crash log (attached) - any ideas?

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glossywhite
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T520 crash log (attached) - any ideas?

#1 Post by glossywhite » Mon May 29, 2017 11:24 am

Hello. My friend recently purchase a T520, and has recently experienced a BSOD, which he is somewhat concerned about, and considering I know very little about Windows crash logs, I wonder if someone with a greater experience of them would shed some light on whether the attached logs contain anything to be concerned about - which would require attention - or whether the occurrences were simply a glitch and may safely be ignored.

Here is how I installed Windows (the machine arrived with a blank drive):

#1: Installed Windows 7 64 bit, SP1 from a USB key (UEFI) created from an official Digital River ISO using Rufus (UEFI mode.)

#2: Activated Windows 7 via slmgr.vbs method.

#3: Installed "Lenovo System Update" and installed all crucial and recommended updates & drivers (& rebooted.)

#4: Ensured Windows Update was on, and updated EVERYTHING.


Code: Select all

Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          21/05/2017 06:59:28
Event ID:      10010
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JP-T520
Description:
The description for Event ID 10010 from source Microsoft-Windows-DistributedCOM cannot be found. 
Either the component that raises this event is not installed on your local computer or the installation is corrupted. 
You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

{995C996E-D918-4A8C-A302-45719A6F4EA7}

the message resource is present but the message is not found in the string/message table

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="49152">10010</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-05-21T05:59:28.000000000Z" />
    <EventRecordID>11387</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>JP-T520</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">{995C996E-D918-4A8C-A302-45719A6F4EA7}</Data>
  </EventData>
</Event>
Last edited by glossywhite on Mon May 29, 2017 11:51 am, edited 2 times in total.

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Re: T520 crash log (attached) - any ideas?

#2 Post by RealBlackStuff » Mon May 29, 2017 11:36 am

You'll have to do better than that!
With all the ransomware floating about, people are (or at least should be) extremely weary to download anything they don't know!

Read that log again, then copy/paste the most relevant piece(s) of text in your post.
Or rather, ask your friend to repeat the crash and write down the stop/error code.
Or if you have it already, compare it against the codes here: http://aumha.org/a/stop.htm
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glossywhite
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Posts: 119
Joined: Sat May 04, 2013 4:33 pm
Location: Kettering, England UK

Re: T520 crash log (attached) - any ideas?

#3 Post by glossywhite » Mon May 29, 2017 11:50 am

RealBlackStuff wrote:
Mon May 29, 2017 11:36 am
You'll have to do better than that!
With all the ransomware floating about, people are (or at least should be) extremely weary to download anything they don't know!

Read that log again, then copy/paste the most relevant piece(s) of text in your post.
Or rather, ask your friend to repeat the crash and write down the stop/error code.
Or if you have it already, compare it against the codes here: http://aumha.org/a/stop.htm
Amended, done, yes you're right.

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