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14 day return/new product guarantee after purchase?

Posted: Fri Aug 12, 2005 12:04 am
by wiesl
Hello!

I heard that there is a 14 day return guarantee after purchase for any reason, and also a "new product" guarantee (you'll get a new one when it is defect in the first 14 days).

Is this also valid in Austria/Europe?
Has anyone some further information (Links at ibm/Lenovo).

Thnx.

Ciao,
Wiesl

Posted: Fri Aug 12, 2005 12:09 am
by STS06
I was under the impression that it was 30 days no questions ask money back garuntee. Could be wrong.

Something wrong with your comp or just wondering?

Posted: Fri Aug 12, 2005 12:16 am
by wiesl
STS06 wrote:I was under the impression that it was 30 days no questions ask money back garuntee. Could be wrong.

Something wrong with your comp or just wondering?
See http://forum.thinkpads.com/viewtopic.php?t=14163

Ciao,
Wiesl

Re: 14 day return/new product guarantee after purchase?

Posted: Thu Aug 18, 2005 2:58 pm
by wiesl
wiesl wrote:Hello!

I heard that there is a 14 day return guarantee after purchase for any reason, and also a "new product" guarantee (you'll get a new one when it is defect in the first 14 days).

Is this also valid in Austria/Europe?
Has anyone some further information (Links at ibm/Lenovo).

Thnx.

Ciao,
Wiesl
Ok, the IBM guy from the hotline said, that there is no longer a 14 day return guarantee from IBM anymore since Mai 2005.

Ciao,
Wiesl

Re: 14 day return/new product guarantee after purchase?

Posted: Thu Aug 18, 2005 7:14 pm
by JHEM
wiesl wrote:Ok, the IBM guy from the hotline said, that there is no longer a 14 day return guarantee from IBM anymore since Mai 2005.
That only applies in the EU, not the USA.

Regards,

James