Page 1 of 1
10 days out of the box and a bad pixel appears!
Posted: Mon Oct 24, 2005 2:41 pm
by bigbite
My first TP (X41) is only 10 days old out of the factory sealed box and a defective pixel (green) has appeared. This is rather quick comparing to many other laptops I've owned.
Checked Lenovo's warranty info and it looks like I need at least 7 more for a replacement.
Posted: Mon Oct 24, 2005 2:44 pm
by MobileGuru
With the sheer number of pixels on the average panel of that size, even a few would be concidered acceptible .. but if there are two or three within the size of say a dime .. then you could argue a replacement.
N.
Posted: Mon Oct 24, 2005 5:39 pm
by GomJabbar
14.1" XGA T-42 (9 months old) = None for me.
I would be curious to know if the type of display makes much difference in the number of bad pixels. IE: XGA, SGXA+, UXGA, Flexview, etc. (did I get them all?)
Posted: Mon Oct 24, 2005 6:22 pm
by AlphaKilo470
Well, the higher the display resolution, the higher the number of pixels and thus the higher the number of pixels that can go bad.
Posted: Mon Oct 24, 2005 9:06 pm
by FRiC
I don't think it depends on the size of the screen but on the manufacturing process or plant. I've not seen any 1024x768 laptop screens with any bad pixels in a long time. I have a laptop with one bad pixel but I got that laptop on a discount because of the bad pixel.
On the other hand, I've seen a LOT of bad pixels on 176x208 phone screens...
My Thinkpad has a four pixel fuzzy area though. It looks like some dust got trapped behind the screen.
Re: 10 days out of the box and a bad pixel appears!
Posted: Tue Oct 25, 2005 1:10 am
by The Counterpart
bigbite wrote:My first TP (X41) is only 10 days old...
You got 30 days to return the system. Since it's only 10 days old, the Rep will likely agree to an exchange without any cost to you.
Re: 10 days out of the box and a bad pixel appears!
Posted: Tue Oct 25, 2005 2:43 am
by bigbite
The Counterpart wrote:bigbite wrote:My first TP (X41) is only 10 days old...
You got 30 days to return the system. Since it's only 10 days old, the Rep will likely agree to an exchange without any cost to you.
Yes there is a 30 day return policy but the retailer made it very clear that if there are less than 4 defective pixels within 30 days, it's not returnable. Once past 30 days, the IBM's warranty is in effect and that requires 8 (bright and dark) bad pixels for a replacement.
Posted: Tue Oct 25, 2005 2:55 am
by The Counterpart
I didn't realize that you didn't buy it directly from Lenovo. Otherwise, you can return it for any reason.