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problem with client security solution

Posted: Wed Nov 09, 2005 11:24 am
by deviousalex
when i open client security solution and click on "Manage logon passwords" an error box comes up and says:
"There was a problem retrieving the user's key Password Manager will now close."

Is there something I need to configure or something in order to allow me to use this. What exactly is the user's key?

I'm using Clicent Security Solution 6.00.0027.00.

Posted: Sun Nov 13, 2005 12:57 pm
by deviousalex
i'm currently exchanging emails with someone from IBM support to try to fix this problem.