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New user with questions: LCD panel replaced under warranty

Posted: Fri Feb 24, 2006 9:19 pm
by teefar
My backlight is on its last wing and an IBM tech is coming to replace it. My question is... what exactly are they replacing? I have read that IBM normally replaces the whole lcd cover rather than only the backlight. Is this true?

Thanks in advance

Posted: Fri Feb 24, 2006 9:50 pm
by PutnamJct
I sent my T23 in last year under warranty and they changed the whole top. They also gave me a new keyboard, bezel cover, and pointer cover. 8)

Posted: Sat Feb 25, 2006 5:00 am
by Jlambert
PutnamJct wrote:I sent my T23 in last year under warranty and they changed the whole top. They also gave me a new keyboard, bezel cover, and pointer cover. 8)
They dont even answer my emails to repair my T42