Warrenty/Extended service contract Question

[SBOR]

Hi, first time poster but I’ve been lurking for a bit and I was wondering if someone here could help me with a quick question. Im kind of an idiot when it comes to this stuff so be kind.

I was looking to buy a ThinkPad (z60m) for school and after customizing it with everything I want/need I reach the Warranties section of their page and get lost.

They have two sections that I do not understand the differences between the two since their descriptions read exactly the same.

The first is "Warranty service upgrades" which offers, for example, "Warranty service upgrade; 1 year onsite repair 9x5/next business day [add $49.00]"

The second section is the "Extended service contracts" which has "Extended Service Contract 1 YR onsite repair 9x5 next day [add $49.00]"

My question is, what are the differences between the two? Should I get a 3 year Warranty or should I select from the second option and get a 3 year extended service contract? Or are they two different things and I should get one of each?

I figured out what the protection plan is (the third option in the section) but I havent been able to figure out the differences between the first two.

Thanks a million in advance.

[BillMorrow]

it seems that lenovo is following ibm in obfuscation..
the ability to be confusing..

they sound the same..

i assume your standard warranty is 1 year depot..??
i would extend the warranty and add the on site for a full 3 years..
assumign you intend to keep that thinkpad for 3 years..

[SBOR]

Someone on another forum I posted this on just responded saying that they thought the Warranty is more for a business while the extended service contract is for the normal everyday user (me). Would you agree with this comment?

[BillMorrow]

maybe..
it could be that one is for business users and the other is for non-business users..

that might be the difference..

note that warranty is really a type of insurance and each state has different insurance regulations..

[jembo]

This is along the same lines, so I figured I would post here rather than in a new thread.

I'm configuring a T60p (one of the sale models) and I'm running into an error on their site. There are three different warranty services they offer near the bottom of the page:

"Warranty service upgrades" (for business users)
"Extended service contracts" (for personal users)
"Protection services" (oops I spilled water on it)

I'd like to buy the latter two upgrades, as I want both on-site warranty service, and protection from accidental damage. However, when I select both of them, the website returns this error:

"Please choose only one of these services: protection service, upgrade service or protection service bundled with an upgrade."

Does anyone know why they don't let you choose the protection service and a better warranty? Is there any way of selecting both that I haven't figured out yet? Has anyone dealt with their customer service about this issue?

Thanks.