Netgear SC101 doesnt work with my T42

[Foyle]

I have been trying to get the Netgear SC101, network attached storage to work with my T42 for over a week. Netgear support has been less that helpful suggesting I contact IBM and Microsoft to assist in resolving the installation problem.

The SC101 installs fine on my 2 networked generic PC's and my wife's IBM X31. When I try to install the manager software (needed for drivers that install the SC101's drives as attached virtual drives), the install starts, an icon appears then disappears on the desktop. 2 unsigned drivers install, then the computer hangs.

Netgear recently asked me if my os is 64 bit, if promise scsi drivers are installed on the T42 and if so to disable the drivers and start again.

There is a scsi driver listed in the device manager that I disabled, this had no effect on the install.

any help is appreciated.

thanks

[christopher_wolf]

Do you have any, or ever had, optical drive emulators on your system such as Daemon tools or Alcohol 120? Those usually install SCSI Pass Through Drivers (SPTD) to function properly.

[Foyle]

I have Alcohol 120 installed, I turned off the drives.

[Foyle]

I did a search with Win Utilities, I do have SPTD drivers in the registry, can I delete them?

thanks for your help.

[christopher_wolf]

You can try, but the last I checked, one couldn't really delete the registry keys for the SPTD9885.SYS driver as they would either get the access op denied or the key would regenerate itself upon boot.

The best direct method would be to, first, make a backup, then go into safe mode and delete the SPTD9885.SYS driver and the SPTD.sys driver, then reboot as SPTD.sys is the one locking down changes to the registry key entry. After that, either run a thorough registry scan and cleanup or go to the key, change the permission to full access, then delete it. You cannot delete it in normal operating mode for Windows XP. That should get rid of the SPTD driver and the reg key entries.