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ques about warranty on batteries
Posted: Sat Dec 16, 2006 4:31 pm
by mojer21
would it be possible to get the battery replaced if it starts losing its charge? im still under the 1 year warranty. im currently on 231 cycles and im down to 47Wh compared to 56Wh design capacity.
Posted: Sun Dec 17, 2006 2:00 pm
by Badger
Yep just call and tell them. They'll send you a new one with a box to send back your old one. You have 30 days to return your old one, or else they'll charge you for the replacement.
Posted: Sun Dec 17, 2006 7:41 pm
by Terrahawk
Under the "Battery Characteristics" section of the Battery Tips help item (you can find the Battery Tips button in the Battery Information menu entry when you left-click on the Battery Maximiser icon) it states that Lithium-Ion batteries can get down to 70% of design capacity after a year from brand new. 47 out of 56 Wh is 84%, which is inside that specification. How far through the 1 years worth of warranty are you? I'd say that if you're close to the 1 year mark, losing 9 Wh would not be grounds for a warranty claim.
Question..
Posted: Thu Dec 28, 2006 3:20 am
by DarkThinker
I got my T60 Thinkpad back in May, I got it with a 6-cell battery and to keep it short here is my output straight from the ACPI subsystem:
Code: Select all
Battery #1 : present
Remaining capacity : 24660 mWh, 75.25%, 01:32:32
Design capacity : 56160 mWh
Last full capacity : 32770 mWh, 58.35% of design capacity
Capacity loss : 41.65%
Present rate : 15988 mW
Charging state : discharging
Battery type : rechargeable, LION
Model number : 92P1137
Serial number : XXXX
Now, does this mean that I 'am eligible for a warranty replacement of my battery?
Thanks
DarkThinker