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ThinkVantage System Update Error

Posted: Fri Apr 13, 2007 8:28 pm
by MOJO
Hello,

I have a T60 2623 A24 with vista, and when trying to do a System Update (v3), at about 8 - 13 %, I get an error: "Error Occured while gathering user information"

Looking at the TVSU log it says:
---
Message: An error ocurred while using the MappingParser
Exception:
Message: There is not entry for the key ENE
Type: System.NullReferenceException
at Tvt.Mapping.Languages.get_Item(String tla)
at Tvsu.Engine.Process.HelloProcess.Start()
---

Can anyone shed any light? I've seen some threads on TVSU ver2 with IE7, however I don't believe this is relevant in this case.

Cheers...

Problem Solved

Posted: Thu Apr 19, 2007 10:53 am
by MOJO
For everyone's benefit, the solution to the problem was to change the Language / Region Settings to English-US.