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Base software Administrator error ...
Posted: Sun Jun 10, 2007 5:06 am
by mnezor
I want to try a clean or custom install of winXP pro with this tool:
Base Software Administrator but when I start the program I get an error message '' The version of the recovery program within this computer's service partition does not support customizations'' . . . I think I have to update the recovery program of the service partition but how i can do this...
Thanks in advance !!!
p.s. I got already installed rescue and recovery 4.
Posted: Wed Jun 13, 2007 2:14 pm
by wackydan
The tool is only supported on 60 series systems that shipped after July of 2006....
When did you get your R60?
Posted: Thu Jun 14, 2007 2:28 pm
by mnezor
Thanks for your reply !
l bought the thinkpad before 3 months... but I dont know how many months the store have it there...
Is it a way to know when my thinkpad shipped ?
Posted: Mon Jun 25, 2007 5:18 pm
by wackydan
Chances are, with that error, it's an older system.
You can contact Lenovo to see if they will send you a recovery set for free.... or $45.
THey update the recovery media every few months, and it is likely that the updated media will now support the tool or even have it built in.
Posted: Mon Jun 25, 2007 5:26 pm
by ryengineer
mnezor wrote: Is it a way to know when my thinkpad shipped ?
You can find the manufacturing Year/Month beside the serial number on the bottom of your thinkpad.
Posted: Tue Jun 26, 2007 4:07 pm
by mnezor
ryengineer wrote:mnezor wrote: Is it a way to know when my thinkpad shipped ?
You can find the manufacturing Year/Month beside the serial number on the bottom of your thinkpad.
It wriites 06/10 so I supposed shipped after July 2006
The news is that I find an older version of B.S.Administrator , version 1 (now it is 1.1 ) and It works great .... but ... when I tried to recovery the system (when system boot -press thinkvantage button ) it tries to find the X: drive , but my recovery partition is Z: and then stops...
Any ideas?
thank you very much!