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Access Connections 4.42 update and System Update

Posted: Sat Aug 04, 2007 4:02 pm
by phrider
I'm having a problem with System Update 3.01.0010 failing to install the Access Connections 4.42 update on my Thinkpad Z61p.

It fails in routine install in System Update.

It fails after a reboot or two and a deferred install using System Update.

So I manually downloaded Access Connections 4.42, manually installed the installer, then manually started the installer from driver\w2k\accon. Access Connections now shows version 4.42.

But System Update doesn't recognize the install, and I can't get System Update to give up on the 4.42 Access Connections update as a deferred install.

Any suggestions on cleaning this up?

Posted: Sun Aug 05, 2007 12:39 pm
by USSS
I had the same problem a few days ago, and ended up installing it manually as well. This seems to be about "par for the course" as far as System Update and Access Connections are concerned.

I believe that you would need to either modify or create a new entry in the "install.log" file (or file with a similar name) that System Update uses to determine the history of a particular installation. I think this log file is located in C:\Program Files\Lenovo\System Update. There is another "install.log" file in the Drivers folder as well. The log file needs to be changed in such a way that it recognizes that Access Connections 4.42 is already installed and, hence (and hopefully) it would no longer appear as a "deferred" installation.

This issue has cropped up a couple of times for other applications that fail to install properly the first time. As I recall, it eventually goes away after subsequent updates. I would not waste a whole lot of time trying to clean it up, frankly, since the application is already properly installed.

Posted: Sun Aug 05, 2007 12:42 pm
by phrider
Thanks. I was concerned that the lack of a 4.42 install (at least in the view of the System Update) might clog the queue for future updates. I'll be patient and wait.

Posted: Thu Aug 09, 2007 5:15 pm
by uberT
Things have been funky lately with Software Installer concerning our T43 and the T30. Software Installer sez there are no updates yet I go out and find them manually...and the updates are not that recent :(