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Access connections broken
Posted: Sat Nov 17, 2007 6:32 pm
by Mighty_Mauz
I got big trouble with some ThinkVantage software, namely my Access Connections is broken. I’ve tried to reinstall it, but still it didn’t work. So I turned off the program and wanted to make a connection with the windows built in software, but that also didn’t work. It said that I had to turn on the Windows Zero Configurator. So I tried that, but it missed a dependent service: something like an NDIS I/O protocol. I went out for a search on the internet and I found out that it could be turned on manually in the registry by setting the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Ndisuio\Start to 1. It was somehow 4 so it was not active, I don’t know what the numbers mean and what the default setting is, but after doing so, I could finally start the Windows Zero Configurator and use the Windows built in wireless software.
But I’m not happy with it at all, because the profiles in Access Connections give so much more control. Also after all these steps, I installed AC again, but it gave the same errors as before:
When I try to turn on the wireless radio (with fn+F5) it says for half a second or so that it is turned on and then it goes back to offline. And my wireless indicator light is always on. Also when I try to turn on a profile it already gives an error when its checking the wireless settings. When I click “solve the problem” then the diagnostic tool tells me that there is an error with the drivers, but I downloaded all the drivers from the Lenovo site and installed them. (actually it isn’t exactly clear which drivers I need, because on the site are Intel drivers and MiniPCI drivers. But I tried them both and separately). So I went back to the Windows built in thing again. Also the system update couldn’t help me.
Maybe someone can help me with getting Access Connections to work again?
My system:
ThinkPad R60
Intel PRO/Wireless 3945ABG v11
Latest Access connections
Latest Hotkey features
Posted: Sat Nov 17, 2007 8:01 pm
by DAH
Hmmm It sounds like you have a real mess on your hands. Doing a system restore might be the easiest way to go. How do you connect to the internet?
I suggest that you download the following program to your computer.
Tune-up Utilities 2007
Then you'll need to go to device manager and list the driver versions for both network cards, also list the version for the power manager you are running, and what OS you maybe running. My guess is your system doesn't have the latest drivers installed. And so you are getting this error. It can take hours to fix if you simply assume you have the latest software installed.
Posted: Sat Nov 17, 2007 10:28 pm
by GomJabbar
The easiest way to fix this is with Windows System Restore - if you have a restore point going back to when everything was working. If you try System Restore, I recommend doing it from Window SAFE MODE (F8 at boot up).
The following is about the best thread I have seen for restoring Access Connections and your wireless drivers (read esp. the posts by antera309). Of course you need to make sure you are using the correct wireless driver. You never said which version of Windows you are using. For Vista you also need the Lenovo System Interface Driver.
You can go to
Parts lookup to see what was originally installed. Since you are from the Netherlands, I am not sure how Parts lookup will work for you. You could probably go into Device Manager or Windows System Information to find out which card you have as well.
http://forum.thinkpads.com/viewtopic.php?t=29939
problem solved!
Posted: Sun Nov 18, 2007 5:46 am
by Mighty_Mauz
Alright, I did exaclty what antera309 said in the other thread, although I don't have the Intel gigabit network, but it also worked with my Broadcom gigabit drivers!
Access connections is working just like before. With the same little problem I had back then:
When creating a new profile, I can't just create it, because after clicking "next" in step 2 (where the connection settings and security have to be set), the program crashes.
The only way to add another profile is by searching for networks and then connect to the one you want to get in the profile. And when it asks if you want to create a profile, say yes. And then after it is created, you can modify it through access connections.
Maybe anyone has an idea how to create a profile, the regular way?
The solution for my original problem: (thanks to antera309)
Right - Here's how to fix this problem under Windows XP SP2:
You will need the install files for the latest versions of the following on your hard disk:
- IBM Access Connections
- IBM Hotkey Utility
- Driver for Intel PRO/1000 Cabled network card
- Intel ProSET Wireless (inc Intel 2200BG wireless network card driver)
1) Uninstall Access Connections. Don't reboot.
2) Uninstall Hotkey driver. Don't reboot.
3) Uninstall Intel ProSet Wireless (inc. 2200BG driver). Don't reboot.
4) Search the C:\WINDOWS\INF folder for any files containing "2200BG". Delete any OEMxx.INF files containing this string
5) Reboot
6) Uninstall any other software that includes network components (e.g. VPN client software)
7) In Device Manager, uninstall the driver for the Wired Ethernet PRO/1000 adapter.
8 ) Start REGEDIT and make the following registry deletions - THESE ARE THE KEYS THAT THE INTEL PROSET WIRELESS UNINSTALLER SHOULD REMOVE, AND DOESN'T!!
For all keys under HKLM\SYSTEM\CurrentControlSet\Control\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}, look at the "Name" value in the "Connection" subkey. Delete ALL keys EXCEPT the one for "Bluetooth Network connection".
For all keys under HKLM\SYSTEM\CurrentControlSet\Control\Network\{4D36E975-E325-11CE-BFC1-08002BE10318}}, look at the "Description" value. Delete they keys for "WLAN Transport" and "AEGIS Protocol (IEEE 802.1x) vx.x.x.x"
Delete keys:
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_AEGISP
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_S24TRANS
(you will need to give yourself write permissions to these keys first)
Delete Keys:
HKLM\SYSTEM\CurrentControlSet\Services\AegisP
HKLM\SYSTEM\CurrentControlSet\Services\s24Trans
9) In System Properties-Advanced-Environment variables, you will see the string ;C:\Program files\Intel\Wireless\Bin will appear in the PATH system variable. This is another piece of sloppyness on the part of the Intel ProSET Wireless uninstaller. Delete it out and go OK.
10) Reboot
11) Using Device Manager, force a re-install of the latest version of the Intel PRO/1000 Cabled network adapter (choose "I will choose the driver to install" then "Have disk" and provide the location on the hard disk with the PRO/100 driver files for XP). Reboot if prompted.
11) Install Intel ProSET Wireless, choose Custom Install, and make sure both components are selected for installation. Reboot when prompted.
12) Right-click "My network places" and choose "Properties". Right-click "Wireless Network Connection" and choose "Propertes". On the "Wireless Networks" tab, un-tick the checkbox marked "Allow Windows to manage wireless networks" and click OK.
13) Install the IBM Hotkey utility. Don't reboot.
14) Install IBM Access Connections. Don't reboot.
15) Copy file LIBEAY32.DLL from C:\Program files\Intel\Wireless\Bin to C:\WINDOWS\SYSTEM32.
16) Reboot.
17) Re-install any network software (e.g. VPN client) that you might have uninstalled earlier and reboot again.
After the reboot, everything should work as intended!