New R61e and 4GB of RAM - bad to worse

[mymonstor]

I cleared the contents to sum it up.
2/29 - Purchased R613 7649
3/17 - installed 4GB RAM and started testing - persistent failures
3/24 - machine at depot for repair because won't run with 4GB
4/2 - machine at depot AGAIN for repair because won't run with 4GB
4/25 - After hours of phone calls, e-mails, and opening a case with SDED I am told they could not fix it and will arrange a replacment and it will probably take up to a month to get the replacement.

Is this a joke? Has anyone ever seen something like this where IBM takes this long to diagnose and replace a laptop? 1 month of repair and 1 month to replace?

[SHoTTa35]

there's a recall for that.

http://forum.thinkpads.com/viewtopic.php?t=60786

Apparently it's for systems with the nVidia 570m that has problems with 2 x 2GB DIMMs.

That page says it's a T61P thing but put some pressure there too that they'll see the problem in other lines.