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on site warranty
Posted: Mon Mar 02, 2009 3:50 am
by tyanlion
Hi,
If i choose to ask the service man to service it on site and not go to the service center, do i have to pay an extra fee??
Re: on site warranty
Posted: Mon Mar 02, 2009 5:58 am
by Marin85
If you have an on-site warranty, they are supposed to service the machine at place for no fee or whatsoever. However, it´s not always possible to solve the problem without additional equipment, which is available only in repair depots, but again you should be able to send the laptop in at no costs for you.
Re: on site warranty
Posted: Mon Mar 02, 2009 7:50 am
by tyanlion
Thanks
Re: on site warranty
Posted: Mon Mar 02, 2009 8:15 am
by pieceofman
Marin85 wrote:If you have an on-site warranty, they are supposed to service the machine at place for no fee or whatsoever. However, it´s not always possible to solve the problem without additional equipment, which is available only in repair depots, but again you should be able to send the laptop in at no costs for you.
That's what a warranty is for.
Re: on site warranty
Posted: Mon Mar 02, 2009 8:48 am
by Marin85
pieceofman wrote:That's what a warranty is for.
Welcome to forum! I believe the OP´s question was specifically referring to the on-site type of warranty, not just warranty...
Re: on site warranty
Posted: Tue Mar 03, 2009 2:04 am
by dr_st
I think that if you didn't buy onsite warranty, they won't service you on site, not for free, and not for a fee. However, as said, they should always (at least in the US) provide you with boxes for free shipping to and from the depot.