Log in gets stuck in Access Connections

[anschweitzer]

Machine is 7664RYU, T61.

Used IBM tools to backup disk to dvds, then transfer to a larger hard driver. When I boot it sometimes got stuck. After using finger print or logging in with password it complained it could not find css_banner.dll. Ok through that calls an Access Connections box, then instead of logging it opens a Fingerprint Enrollment window. The "Next" button on this screen shows a screen asking for a password for my user name. Entering correct password yields: a box stating that 'Passport name "myAccount" cannot be used for new passport'... and then gets stuck.

Now it does this every time I boot. I can't log in. I can remove disk and access it over USB from another PC. I can see the whole file system. Is there a way to disentangle this issue with the file system? I moved css_banner.dll to Windows\System32 and then the error message about css_banner.dll goes away, but the rest of the problem persists.

Any suggestions?

Thanks

Andy

[anschweitzer]

Using another PC, with my drive connected over USB, I renamed:

C:\Program Files\Lenovo
C:\Program Files\ThinkPad
C:\Program Files\ThinkVantage
C:\Program Files\ThinkVantage Fingerprint solutions

and then re-inserted drive and laptop and booted. It now lets me log in with a password.

Any suggestions on how to disentangle this mess? In particular, what should I re-install, and should I un-install something first?

Thanks

Andy

[anschweitzer]

Narrowed it down further.

If I just rename C:\Program Files\ThinkPad\ConnectUtilities, the pc can boot.

bad, bad ConnectUtilities.

I tried renaming some of the individual exes in that dir... but then pc booted and hung after fingerprint. I had to remove battery to power off. So further experiments with that don't seem like a great idea.

Any suggestions on what I should uninstall/reinstall and in what order?

tx

Andy

[killer]

Andy,

I've read your posts and it is difficult understand your approach. You say you used IBM Tools to create back up DVDs.

IMO, the best way is to use ThinkVantage Rescue & Recovery to create a DVD back up. Then change your HDD and restore from the DVD back up.

I hope this helps.

[anschweitzer]

Thanks, sorry I wasn't clear, I did exactly as you described. By IBM tools I meant ThinkVantage Rescue & Recovery. After restoring the backup, log in after reboot would periodically get stuck, and then finally every time it got stuck, till I connected HDD to another PC over USB and renamed C:\Program Files\ThinkPad\ConnectUtilities. Now I'm wondering what I should uninstall/re-install to try and get back to completely working.