Screen Damage...

Message

UTCowMan · #1 Post by **UTCowMan** » Mon May 16, 2005 9:17 pm

I know I just got this laptop (i mean like 3 hours ago), but somehow I seem to have damaged the screen just by bring the stupid thing to the library. I even carried it in it's protective sleeve that I bought at www.sfbags.com. It appears that the keys touch the screen when any pressure at all is applied, specifically the horrible burden of being in my backback, in a sleeve, and being friggin babied to death. I mean, I just got the [censored] thing (although, it is used).

Well, it didn't actually fall or anything. It's just that there are noticeable scratches on the screen where the keys kinda dug in, and there is an imprint in the middle of the screen where the ultranav touched it (which wiped away).
(and i just found a dead pixel that i didn't see before)

My old laptop keys never touched the screen and I carried it in similar conditions.

Is there some kind of warranty coverage for this? I've still got 2 years of warranty left. :-/

Thanks.

vliou · #2 Post by **vliou** » Mon May 16, 2005 9:25 pm

I dropped mine 8 feet high, and it was fine...

CALL ibm and let them know...don't be TOO terribly honest, just say that it was 3 hours old, and the screen died...?

UTCowMan · #3 Post by **UTCowMan** » Mon May 16, 2005 9:39 pm

Plinkerton · #4 Post by **Plinkerton** » Tue May 17, 2005 1:04 am

I guess it's somewhat common for certian notebooks to have marks on the screens from the keyboards. I get marks from my red nub thing, and I've heard powerbooks get a lot of marks.

I use one of these when I need to transport my T42 with anything pressing on it (like in a backpack with books).

http://www.radtech.us/Products/NotebookScreensavrz.aspx

emorphien · #5 Post by **emorphien** » Tue May 17, 2005 8:32 am

I've given up with this on my 4 year old Dell

But when I get the IBM I ordered I'm going to use a screen protector like Plinkerton linked to. It helps protect the screen and keep it clean. Over time it'll be worth it.

djspoof · #6 Post by **djspoof** » Tue May 17, 2005 8:52 am

yeah as long as your warranty isnt up IBM should take care of it. they'll look it up by model #'s and crap on the phone and then fix you up.

kbiddy · #7 Post by **kbiddy** » Tue May 17, 2005 4:03 pm

This is a classic problem with most laptops. My old i1480 series was damaged and ever since I have used a screen protector. I tried a few, but these are superior:

http://www.shaggymac.com/

I have also used clear screen overlay protectors, but can not find one worth recommending.

DoS · #8 Post by **DoS** » Tue May 17, 2005 4:30 pm

Are these screen protectors and the the 3M microfiber cloths basically the same thing?

kbiddy · #9 Post by **kbiddy** » Tue May 17, 2005 4:40 pm

DoS wrote:Are these screen protectors and the the 3M microfiber cloths basically the same thing?

They are not like the 3M microfiber cloths

The shaggymac screen protector is made from a fine non-woven synthetic suede. It is unbelievably soft. I believe the radtech is made from the same.

DoS · #10 Post by **DoS** » Tue May 17, 2005 4:48 pm

kbiddy wrote:
They are not like the 3M microfiber cloths
The shaggymac screen protector is made from a fine non-woven synthetic suede. It is unbelievably soft. I believe the radtech is made from the same.

Thanks

#11 Post by **aamsel** » Wed May 18, 2005 12:18 pm

Another huge reason to add Thinkpad Protection to a Thinkpad purchase, IMHO.

One or two years from now, if my screen looks like hell from such scratches, I will claim that it is damaged, which would be indesputable, and would have to be covered.

As I see it, you carry these things around, they are going to get mucked up in some manner over time. Accidental Damage coverage is money very well spent!

Andrew
Austin, TX

Nolonemo · #12 Post by **Nolonemo** » Wed May 18, 2005 12:27 pm

I'm a little perplexed as to the brouhaha over this issue (though I can understand the desire to have one's TP pristine). Aren't the marks invisible when the machine is on and the LCD is lit? At least that was the case with my 560x which had quite bad marks from the mouse buttons (or whatever they're called on a Thinkpad). Or is it different with the newer displays?

Leon · #13 Post by **Leon** » Wed May 18, 2005 12:27 pm

agreed, I wouldn't leave home without it.....

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