Warranty on DVD Burners for Thinkpad T-43?

[baldyguy]

How does the warranty process work for a DVD Burner that doesn't work anymore in a Thinkpad T43? The reason why I'm asking is that I got multiburner and it work fine for a couple of months and it's no longer working. I mean i hardly use my laptop, and i'm pretty computer savvy. Just wondering how the warranty works...

[sugo]

It seems obvious ... call thinkpad support?
If the dvd drive came with the thinkpad then it's covered under the thinkpad warranty.

[baldyguy]

I know that you have to call them but do you have to send them the broken one or do they send you a new one?

It seems obvious ... call thinkpad support?
If the dvd drive came with the thinkpad then it's covered under the thinkpad warranty.

[tselling]

How its always worked for me: They send you the new one, and you send back the old one in the box they sent the new one in. You have to give them a credit card because if they don't receive the old one within 30 days they will charge you for the new one.

[sugo]

Similar here. IBM always send me a replacement with a prepaid return shipping label. Call DHL for pickup and they will take it from there.

I have never been asked for a credit card number though.