Unable to change Power State of 802.11 wireless radio

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Champ · #31 Post by **Champ** » Thu Oct 27, 2005 8:32 am

I had to reload from bacup. Nothing would work for me

MobileGuru · #32 Post by **MobileGuru** » Thu Oct 27, 2005 8:40 am

After reinstalling the drivers for the card, did you also install the hotkey drivers from the website? I've always corrected this problem with the hotkey refresh.

N.

jjlists123 · #33 Post by **jjlists123** » Thu Nov 03, 2005 10:49 am

this is rediculous.
i installed the recommended updates. suggested by the Software Installer, and now I am having the same problem.

I uninstalled the wireless drivers, access connections, everything I could think of, rebooted, used the Software Installer to reinstall all the packages... nothing.

I am not very happy and I don't have free time to waste on this.

Zilch · #34 Post by **Zilch** » Thu Nov 03, 2005 5:18 pm

jjlists123 wrote:I am not very happy and I don't have free time to waste on this.

I know that feeling.

Zilch.

mappler · #35 Post by **mappler** » Fri Nov 04, 2005 5:26 pm

I have this same problem EVERY time my laptop wireless drivers get updated. I have a T42. I have solved it each and every time the same way, although I haven't done the work to figure out WHY it works yet.

My solution is this:

My ORIGINAL wireless card drivers are in C:\IBMTOOLS\DRIVERS\WLANCX2
I run the SETUP.EXE that is located there. It says something to the effect of "there are newer drivers installed, installation cannot proceed". That is not entirely true. The installation DOES proceed, but not with the "drivers" part, just the extras part. After it finishes, I press FN-F5. It still doesn't work.

I then run the SETUP.EXE again. Same one. After it finishes, I press FN-F5 and everything works fine.

As I said, I have not watched the driver and app versions to see what is changing. It does NOT revert the driver to an older version however, the most recent version remains installed.

-Matt

Zilch · #36 Post by **Zilch** » Fri Nov 04, 2005 10:39 pm

Thanks Matt!

Well that was a partial success. Running

C:\Drivers\WIN\WLANCX2\SETUP.EXE

(just once) now FnF5 works (yay!). The problem is that ThinkVantage Access Connection 3.81 crashes on Windows startup. Error messages saying that an error occured and the tray icons have are being closed.

Does anyone have any further wise words?

Zilch.

PS, now running C:\Drivers\WIN\WLANCX2A\SETUP.EXE causes the Thinkpad to Bluescreen.

mappler · #37 Post by **mappler** » Mon Nov 07, 2005 9:06 am

Ouch. I do not have that problem with the Access Connections app. Everything runs fine for me now.

Is the crashing Access Connections a new problem after this? Or, did this already happen.

-Matt

Zilch · #38 Post by **Zilch** » Mon Nov 07, 2005 5:48 pm

mappler wrote:Ouch. I do not have that problem with the Access Connections app. Everything runs fine for me now.

Is the crashing Access Connections a new problem after this? Or, did this already happen.

-Matt

Normally Access connections runs fine, but never finds a wireless network, because it thinks it can't power on the wireless adapter (which is already powered on). Also normally FnF5 give an error.

Now FnF5 works fine, and Access Connections can actually power on the radio and find the network, but on startup, or when you try to select a profile, it runs the little apps that show the system tray status (computer on a network and green bars for singnal strength) and they crash and exit, so you can't actually use the thing.

Hmm....looks like it is the fault of the Intel utility anyway. I have to say these Intel PRO chips are the worst wireless chipsets/drivers I have ever come across.

Edit: Are you using the latest version of Access Connections?

Zilch.

mappler · #39 Post by **mappler** » Mon Nov 07, 2005 6:27 pm

Yes, I'm currently at the latest version of everything according to the Software Installer. At various times I have tried the aforementioned solutions of uninstalling all drivers AND the Intel Sebring API. I'm not sure that this has had an effect on the outcome, as it didn't make FN-F5 work. Hoewver, perhaps it did have an effect on causing Access Connections to work properly. Does it write any data to the Event Log when it crashes out?

-Matt

rfalter · #40 Post by **rfalter** » Tue Nov 08, 2005 9:13 am

I just received my second T43, first was returned for bad fingerprint reader, replacement has radio problem. Only way to turn it on and off is through device manager, which is unacceptable, so I am awaiting my third machine. I worked this through with a top level support person at IBM with no luck.

smugiri · #41 Post by **smugiri** » Tue Nov 08, 2005 5:51 pm

IBM ACU Configuration Service may not be running.

Set it to run automatically in as a Windows Service.

Control Panel -> Adminstrative Tools -> Services

It should be close to the top of the list. Double click on it, change the "Startup Type" to Automatic and the click "Start" on Service Status if it is not already running.

This service has a dependency on the Win32 service so you might need to do the same to that service if you cannot get it to run ( the Win32 service must be running before you can get the ACU service to run ).

absltedave · #42 Post by **absltedave** » Thu Nov 17, 2005 10:11 am

Much to my relief, one of these solutions finally fixed my problem.

I had run through several of the solutions on this thread, but none had helped.

Finally, I just tried installing C:\Drivers\WIN\WLANCX2\SETUP.EXE and I go exactly the error message that was expected. After the first install, I only had to try once, the Fn + F5 worked perfectly. WiFi is now available in that menu.

A couple of side notes:

The reason I had this problem was because I manually reinstalled Windows on this machine. I had not used the image provided by IBM. I did, however, create a Windows XP installation using the OEM folder that came on my T42. I got very creative, and was able to burn a CD that I could install a raw Windows XP SP2 installation on my T42, using the key that was provided by IBM. I'm not a fan of bloated manufacturer images.

After installing Windows, I had to install all of the individual drivers and utilities (at least the ones that I needed/wanted) manually, and that was when I ran into this problem.

Thanks Matt, you're a life saver.

mappler · #43 Post by **mappler** » Thu Nov 17, 2005 3:59 pm

No problem. I can't take credit though. I found it somewhere else months ago. I can't seem to find my original source though.

IBM/Lenovo appears to be in denial about the existance of this problem. I just wish I understood what was changing...Once day this solution may stop working...

-Matt

jjlists123 · #44 Post by **jjlists123** » Thu Nov 17, 2005 5:32 pm

absltedave wrote:Much to my relief, one of these solutions finally fixed my problem.

I had run through several of the solutions on this thread, but none had helped.

Finally, I just tried installing C:\Drivers\WIN\WLANCX2\SETUP.EXE and I go exactly the error message that was expected. After the first install, I only had to try once, the Fn + F5 worked perfectly. WiFi is now available in that menu.

wish i could say the same.
i uninstalled all the drivers I could find, uninstalled the intel proset stuff from teh 'add remove programs' in the control panel, rebooted, ran wlancx2... same problem.

this is really pissing me off.
i wish ibm would list the exact versions of each software item we need. then we could narrow down the problem.

jjlists123 · #45 Post by **jjlists123** » Thu Nov 17, 2005 8:12 pm

another attempt

1) physically deleted the software in \ibmtools and \drivers
1.5) open software installer and download everything (do not install, just download)
2) uninstalled old proset, access connections, wireless drivers, wired drivers, etc
3) rebooted
4) for some reason, I still had a network connection, so I repeated #2 (uninstalled proset, access connections, wireless drivers, wired drivers, etc)
5) rebooted
6) no network connection this time, but looking at the device properties, I see that some drivers are still listed. i went through each one, found the file on disk and deleted it.
7) reboot

yea!! no network connection, no devices listed, no anything - sweet!
9) use software installer to install wired/wireless drivers
10) reboot
11) use software installer to install hotkey utilities
12) reboot
13) use software installer to install access connections
14) reboot
15) press Fn-F5 - get message saying the same old thing "can't change power state" or whatever. #&@#)((*&JD&^^SDF
16) that's 2hrs I'll never get back

thinkpad hardware rules... but this software, hmm, sucks.

depressed

carvalho · #46 Post by **carvalho** » Fri Nov 18, 2005 5:08 am

Hi all.

First of all congratulations for this fantastic forum.
I'm new to this place... and please sorry for my english.

I have a T40 2373-22G and have the same problem.
My T40 came with the Intel 2100b card and a few days ago I replaced it for an IBM Intel 2200bg FRU: 73P2802.

No error at logon; uninstall AC, unistall old drivers for 2100b, uninstall intel sebring API, uninstall hotkeys utilities.
After that, I installed newest driver for 2200bg, newest hotkeys software and the newest AC.
Fn+F5 didn't work and AC says cannot power the card, bla bla bla, bla bla bla... the usual problem described in this topic.
Nothing worked.

Yesterday i uninstall everything. All the devices drivers. ALL!!!! And then install everything through IBM Software installer.
Nothing worked.

But it had a strange behaviour: none of the Intel drivers are installed (both wired and wireless). But the software installer did install them!!! And they are present in the device manager and I can configure them with an IP, DNS, etc...

Another stranger behaviour: When i tried to assign on the new 2200BG the same IP that I had with previous Intel 2100B, the system says that IP is in use by the 2100B but the hardware (2100B) is not present!!!

I don't know what can i do more

DOM · #47 Post by **DOM** » Sat Nov 19, 2005 1:48 am

I had the same problem with the Fn-5 key on my X41 with the Intel 2915abg adapter and traced the problem to Webroot Spy Sweeper v4.5. I did a system restore to a date before I had installed Spy Sweeper and the Fn-5 key started working. I then reinstalled Spy Sweeper and it quit working. By the way, this took me over a month to figure out after trying all of the uninstall and reinstall AC and wireless driver stuff. I then later saw a similar thread here:

http://forum.thinkpads.com/viewtopic.ph ... dd5e90774b

Don't know if this will help in your situation but...

carvalho · #48 Post by **carvalho** » Sat Nov 19, 2005 7:52 pm

I didn't had installed SpySweeper.

But ended to format entire HDD and installed all from the begining includind windows XP.
Then installed all the IBM drivers and sotware through software installer and everything worked.

But waisted 3 days around this guy......

herbertw · #49 Post by **herbertw** » Sun Nov 20, 2005 7:24 am

Hi,

even after reinstalling XP, my Access Connection program is not able to switch off the wlan-adapter (T43). Could you please give more information about your procedure (from scratch, from hidden partition, etc...)?

Thanks!
Herbertw

PS: By the way: Am I right, that I do not need the Intel-Drivers, respective they do not work with my T43? Is the only thing I need the 802 a/b/g-Driver from IBM?

carvalho · #50 Post by **carvalho** » Sun Nov 20, 2005 8:06 am

Hi herbertw.

It's what I did:
I had 2 partititions on my HDD. One for OS and programs and the other for files and backups. It was easier to backup the system since i nedd only a few files.

I inserted a windows XP cd into the cd drive and boot from there. I did not do a restore of the hidden partitition. just a clean install of windows XP. Remove first partitition and then created a partitition with the same size and formated with NTFS.
Just followed the instructions.

After that I installed the IBM drivers and software through Software Installer. Downloaded everything but first installed all except 2200bg driver and access connection.

Reboot.

Then installed the 2200bg driver by clicking into the setup.exe file in the respective directory. Not throught Software Installer. Installed all, driver and proset software.

Do not reboot after this!!!

Install Access connections by clicking into the setup.exe file in the respective directory. Not throught Software Installer.

Reboot.

After that everything worked as usual. And I can configure everything.

Hope that help you.

herbertw · #51 Post by **herbertw** » Sun Nov 20, 2005 8:09 am

Do I really need this Intel Pro 2200bg-Driver? It didnt seem to affect my system in any way.... Windows only responded on the 802 a/b/g-Drivers. Could it be, that i have another hardware?

Thank you very, very much for your reply. I'll give it a try!

Bye

carvalho · #52 Post by **carvalho** » Sun Nov 20, 2005 8:24 am

If you have IBM Intel 2200bg you will need the 2200bg driver. Not aonther drive.

My system also didn't responded with this driver. I think it could be a driver bug.
I tried the Intel driver. Nothing.
I tried the 802 a/b/g drivers. Nothing.

Format and GO. I couldn't waist more time with that.

Radical aproach!!!

herbertw · #53 Post by **herbertw** » Sun Nov 20, 2005 3:44 pm

still doesnt work... any further hints?

carvalho · #54 Post by **carvalho** » Sun Nov 20, 2005 5:44 pm

nope.

sorry

herbertw · #55 Post by **herbertw** » Mon Nov 21, 2005 11:12 am

Maybe I did not explain it in the right way. Access Connections is able to switch the state of WLan (see LED on Thinkpad) and the network-adapter Symbol of windows shows "no connection", but is not "deactivated" as it is the case with the ethernet-adapter.

amanha · #56 Post by **amanha** » Thu Dec 22, 2005 3:28 pm

So, the specific cause of this problem for me was installing the Cisco VPN client, but the symptoms are the same.

The simple solution that worked for me was to boot to BIOS (press the blue access IBM key then select the setup utility option) and then to disable both of my network adapters.

Then I restart and able to go into the control panel->add/remove programs and to uninstall all the drivers and my t-mobile wireless connection manager client.

Then I boot back into BIOS and re-enable my network devices.

Then I boot back into XP, go into the device manager and see my network adapters with the yellow flag indicating missing drivers, which I then update and it works fine.

The trick seems to be getting everything properly uninstalled which I was not able to do (even in safe mode) without disabling the devices at the BIOS level.

Good luck.

-g

#57 Post by **bill bolton** » Thu Dec 22, 2005 5:21 pm

herbertw wrote:Maybe I did not explain it in the right way. Access Connections is able to switch the state of WLan (see LED on Thinkpad) and the network-adapter Symbol of windows shows "no connection", but is not "deactivated" as it is the case with the ethernet-adapter.

That is normal behaviour. Why were you expecting it to be deactivated?

Cheers,

Bill

Champ · #58 Post by **Champ** » Thu Dec 22, 2005 11:19 pm

post your log files. This is my problem which causes unable to power up and then connect.

ERROR AcSvc( SYSTEM(Prvlg).2188.2880) 02:56:21:328 AcSebRing::GetRadioStateInDriver : API SebGetRadioState() missing!
ERROR AcSvc( SYSTEM(Prvlg).2188.2880) 02:56:21:328 ???????????????: SebRing API ??????????() missing!

margolin · #59 Post by **margolin** » Sun Dec 25, 2005 10:35 pm

Okay, I've got my T43 Access Connections working again, i.e. I can turn my wireless on and off with Fn5. I got it to work by deinstalling the 2915 wireless drivers and reinstalling the ones that came with the computer (in C:\IBMTOOLS\drivers\WLANCX2A). I'm running Access Connections 4.01. The only problem I'm having now is that I can not update the wireless driver; I am running 9.0.1.21, but if I update to 9.0.2.31 I have the same problem with accessing my wireless card from within Access Connections. Nevertheless, originally I did have everything working with 9.0.2.31.

I think the problems started after running 2 registry cleaning apps (Regcleaner and Ccleaner).

Does anyone have any ideas how to update to the newest wireless driver, or for that matter if it is really necessary?

thanks to all who helped with this problem.

#60 Post by **bill bolton** » Mon Dec 26, 2005 4:57 am

margolin wrote:I'm running Access Connections 4.01. The only problem I'm having now is that I can not update the wireless driver; I am running 9.0.1.21, but if I update to 9.0.2.31 I have the same problem with accessing my wireless card from within Access Connections. Nevertheless, originally I did have everything working with 9.0.2.31.

I had 9.0.1.21 running with AC 4.0 with an Intel generic 2200BG, but could not get any connection at all when I went to AC 4.01. I did an uninstall of the driver and AC 4.01, the installed 9.0.2.31 and AC 4.01, after which I could establish a connection which would drop out every 10 to 15 minutes for no apparent reason.

At that stage I gave up on AC 4.01 on the T41 concerned and uninstalled it (but not the driver). That T41 only needs to connect to a single access point in the normal course of events. Everything works fine with the Intel PROset/Wireless connection manager so until a new release of AC 4.x comes along I'm using that.

I suspect there may be some "issues" with AC 4.01 and 9.0.2.31 driver.

Cheers,

Bill

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