CD Burning Problems EDIT: Going to EZServ

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andyli · #1 Post by **andyli** » Sun Sep 04, 2005 10:37 pm

I was wondering if anyone ever experienced a problem like this, or what this problem could be caused by.

On my T42p, for the last few weeks, I haven't been able to burn the vast majority of CDs using the IBM RecordNow! software. I am using Sony 700 MB CD-Rs, but have also tried using FujiFilm.

When the burn fails, the CD software says I cannot reuse the same CD, but loading the CD on my friend's computer allows them to record on the CD, so I am pretty sure it is not a problem with the CD media.

I also tried swapping the CD drive itself from the T42p unit (IBM sent me a Used Part), with the same results.

I would rather not send the unit back, and I was wondering if anyone knew of any other possible reasons why this could be occuring?

#2 Post by **GomJabbar** » Mon Sep 05, 2005 12:10 pm

I ran into a simular issue on a desktop machine. After I updated the firmware on the drive, the drive would not work with my backup software, although it still worked with Roxio. I restored the firmware to the previous version, but still no dice.

A couple of months later I did a clean install, and everything worked again. I read somewhere at the time, that drive firmware upgrades also make changes in the registry, and sometimes the changes aren't properly implemented.

My guess is that a registry entry is faulty, or possibly you have a missing or corrupted driver. You could try uninstalling the CD drive, and let windows reinstall it on boot up. You could also try uninstalling the Record Now software, then reinstall it. Search Access IBM for the procedure to reinstall factory software.

Maybe someone else here has some other ideas.

andyli · #3 Post by **andyli** » Tue Sep 06, 2005 5:56 pm

Now this is strange.

I uninstalled the drive and shut down my computer. Took out the drive when it was off and turned it back on. Once Windows reloaded I put the drive in, and it went through the "Installing New Hardware..." process.

I was able to burn one CD successfully, but then everything else failed. Repeating the process doesn't help either.

I am going to try reinstalled IBM RecordNow! to see if that fixes the problem.

EDIT: I installed Nero and here is the error that it is pulling (from the log). Any suggestions?

07:25:28 PM #18 SCSI -1135 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x046D0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x02 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x0C 0x00

07:25:28 PM #19 CDR -1135 File Writer.cpp, Line 311
Write error

07:25:29 PM #20 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

07:25:30 PM #21 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

07:25:30 PM #22 CDR -201 File WriterStatus.cpp, Line 200
Invalid write state
HL-DT-ST RW/DVD GCC-4242N\H1 T0

07:25:30 PM #23 TRANSFER -18 File WriterStatus.cpp, Line 200
Could not perform EndTrack

07:25:30 PM #24 Text 0 File Mmc.cpp, Line 16352
<HL-DT-STRW/DVD GCC-4242N> start Close Session

07:25:30 PM #25 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 24x (3,600 KB/s)

#4 Post by **GomJabbar** » Tue Sep 06, 2005 10:35 pm

I have had problems with certain CD/R's. You might try downloading Smartburn from Lite-On IT. With it you can check to see the likely manufacturer of the CD, the dye used, and other information. Check to see if the CD's you created successfully are using the same dye as the ones you had the problems with. I had some Verbatim disks that were made with 2 different dyes. One worked good and the other didn't. The good one was made in Taiwan, and the problem one was made in India.

While the above could be your problem, it just might be your burner. You can try cleaning the lens using a CD cleaning kit. You may need to just replace the CD writer.

andyli · #5 Post by **andyli** » Tue Sep 06, 2005 10:41 pm

Thanks. That's what I have been reading. I already got a second drive from IBM (a used part, however), and both have the same problem.

I thought that SONY and FUJIFILM were both good manufacturers of CD-Rs, but I will try a third source. The successful and unsuccessful burns are from the same set, so the dyes should match.

#6 Post by **ZaZ** » Wed Sep 07, 2005 9:48 am

[quote="andyli"]Sense Key: 0x03 (KEY_MEDIUM_ERROR)[/quote]

That is usually a media issue. What is says on the outside of the box is usually no indication of who makes the discs and whether they are any good. Most often the discs are made by other companies with the brand name slapped on. Anything marked Made in Japan are usually good. Taiyo Yuden makes very good CD-Rs. You can get them at places like Rima.com. Good Luck.

cruzlite · #7 Post by **cruzlite** » Fri Sep 09, 2005 11:35 pm

Make sure your hard drive is defragged...
disable all networks & av...
reduce write speed if nesessary....

I use Tayo Yuden media (supermediastore.com)...@$.25/copy)
Nero 6.6 oem (bestbargainpc.com)-$4)
NOTE; DLA conflicts w/Nero...I remove DLA..

My data Burns are very clean as read on my PX712A...
Using QCheck...(Cannot post screenshots as I have no web sever)...
550mb burn...
Errors;
C1-1891
C2-46
CU-0
The folks @ AnandTech.com use Plextools QCheck software to check burns on their Drive reviews...(Screenshoots & explanations)..
example;Plextor PX716A
Best lu7k,
D

andyli · #8 Post by **andyli** » Sun Sep 11, 2005 5:06 pm

Still unable to get it to work. I have tried using several more CDs and it does not work 99% of the time (sometimes, once in a long while, it will work).

I have been able to determine that it is not a user-specific registry problem, as I created a new user and it also failed. It could be a system registry problem.

I have also tried reseating my extra RAM chip.

I think I am going to have to backup everything and wipe the drive and see if it works. If it does, then I know something in my configuration was causing the problem.

andyli · #9 Post by **andyli** » Mon Sep 12, 2005 7:51 pm

Just to update everyone...

Today, I went into R&R and restored the system to factory install state. The drive does not read many (if any) cds.

Also, I put in the Windows XP setup disk (slipstream which I had made and worked in the past) and on startup, the system just froze. It does recognize that there is a CD in there, but nothing else.

This happens with both CD drives and with multiple CDs.

Called EZServ and they are dispatching a box to me. Hopefully, it will be here tomorrow (but probably not). As a surprise, here is what the online EZServ lookup states:

09/12 2037 _BATT WAR ENDS:01/04/2006_DEPOT & CSO:CUST COVERED_FOR ACCIDENTAL DAMAGE_REPAIRS.CHARGE BKQ PROTECT_CANT READ CD'S AFTER NEW_DRIVE_*_SE

Surprising that they have Battery Warranty on there. Glad to see TPP being listed, because last time, my system was held up for 2-3 days because they couldn't determine if it has TPP on it.

I figure that if they have to replace the motherboard or HDD, they are going to use new parts, right? Also, if they put used parts in there, do they disclose that when you get the unit back? (I had to LCD replaced earlier this year, and I assume it was new because there was nothing else to determine otherwise).

cruzlite · #10 Post by **cruzlite** » Tue Sep 13, 2005 12:34 am

Did ypu uninstall DLA?

andyli · #11 Post by **andyli** » Wed Sep 14, 2005 8:55 am

cruzlite · #12 Post by **cruzlite** » Sat Sep 17, 2005 2:42 am

Did you run R&R...?

(Or did you run 'Recover to Factory'-in the IBM pre-desk...{Or disk....

If you ran R&R you might be saving settings that affect your read/write...

andyli · #13 Post by **andyli** » Sat Sep 17, 2005 9:27 am

I used the Factory Restore (not Rescue and Recovery). The laptop arrived and completed repairs yesterday by EZServ. When I get it back (I presume on Tuesday since I don't have a tracking number yet - it finished at 5:19 p.m. on Friday ET).

CD Burning Problems EDIT: Going to EZServ

CD Burning Problems EDIT: Going to EZServ

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