UK warranty for US Thinkpad.

Message

Michael1980 · #1 Post by **Michael1980** » Fri Sep 30, 2005 12:47 pm

My Thinkpad T came from the USA and has a valid 3 year warranty, I checked the serial number etc.

But I wonder, what do I have to do to have a UK warranty where I currently work? Do I have to buy a warranty extension?

Thanks

DIGITALgimpus · #2 Post by **DIGITALgimpus** » Fri Sep 30, 2005 1:10 pm

I think the warranty is honored in such a case. Perhaps someone here actually has experience with this. I believe the rule is you can get it serviced where you reside. So you can't be at a hotel and send it for repairs, but you can if you live there for long term business (regardless of being a citizen or anything like that).

Interesting quesiton though. I'd personally just call and ask.

Edit: call tech support using the UK number I guess (if your in the UK now).

edelrc · #3 Post by **edelrc** » Fri Sep 30, 2005 1:26 pm

Warranty is honored worldwide. Nothing special is needed to do.
Only the optional ThinkPad protection plan that covers accidental damage is only valid for US (and canada?).

Michael1980 · #4 Post by **Michael1980** » Fri Sep 30, 2005 2:31 pm

OK, thanks.
One more question though, I don't have any warranty documents with me and I have never registered the laptop anywhere on the web.
Does the warranty work with just the serial number?

edelrc · #5 Post by **edelrc** » Fri Sep 30, 2005 3:36 pm

no papers needed. Just the numbers underneath the laptop.

beerak · #6 Post by **beerak** » Sat Oct 01, 2005 9:33 am

edelrc wrote:no papers needed. Just the numbers underneath the laptop.

no way

I have a very bad experience with the IBM service. Notebook bought in the USA warranty applied in the Czech (European Union) and ...

see link:

http://forum.thinkpads.com/viewtopic.php?t=15951

DaniWurf · #7 Post by **DaniWurf** » Sun Oct 02, 2005 1:58 am

Check IWS(International Warranty Service) eligibility: http://www-306.ibm.com/pc/support/site. ... estyle=ibm

Worldwide Support center phone list: http://www-306.ibm.com/pc/support/site. ... IGR-4HWSE3 (If you are in need of warranty service)

I have a T40 that was sold in the US. I live in Sweden. I speak from personal experience when I say that they WILL honor the international warranty. At least here in Sweden.

I have only good things to say about IBM warranty service

stgreek · #8 Post by **stgreek** » Sun Oct 02, 2005 5:13 am

I also have had Thinkpads bought in another country serviced in mine, no problems whatsoever

beerak · #9 Post by **beerak** » Sun Oct 02, 2005 8:14 am

stgreek wrote:I also have had Thinkpads bought in another country serviced in mine, no problems whatsoever

I must call IBM CZ to force that service center to repair my notebook under warranty, I paid too much for it.

UK warranty for US Thinkpad.

UK warranty for US Thinkpad.

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