so u just called and asked for a new keyboard and battery? my keyboard is a little worn too and battery only 9 cell battery maybe i should try and call too.underclocker wrote:IBM support is still the best.
A new 9 cell battery and keyboard is on it's way. No problem at all.
FYI, IBM said the unit is under warranty until 4/2008 with on-site support.
I think this may be changed to the 3 months that is should be as they update their sales records, but, for now, 2+ more years of support is just fine.
underclocker
Is this T41p a good deal?
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nirvana0001
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underclocker
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The dialogue went like this;
"I just received my certified used laptop. I was very specific with the telphone order taker and she confirmed that the battery would be fresh and any worn parts would be replaced, as this was not one of the units listed as 'slightly imperfect'. The battery only holds half a charge and the keyboard shows signs of wear. I know I have a 30 day return option, but I really love the laptop and it works great. If you could swap out the battery and keyboard I would be a satisfied customer."
The guy said no problem and I should have the parts in one or two business days.
I was completely truthful and the result seems reasonable to me!!!
underclocker
"I just received my certified used laptop. I was very specific with the telphone order taker and she confirmed that the battery would be fresh and any worn parts would be replaced, as this was not one of the units listed as 'slightly imperfect'. The battery only holds half a charge and the keyboard shows signs of wear. I know I have a 30 day return option, but I really love the laptop and it works great. If you could swap out the battery and keyboard I would be a satisfied customer."
The guy said no problem and I should have the parts in one or two business days.
I was completely truthful and the result seems reasonable to me!!!
underclocker
T510, i7-620m, NVidia, HD+, 8GB, 180GB Intel Pro 1500 SSD, Webcam, BT, FPR Home
T400s, C2D SP9400, Intel 4500MHD, WXGA+, 8GB, 160GB Intel X18-M G2 SSD, Webcam, BT, FPR Travel
Edge 14 Core i5 | Edge 15 Core i3 | Edge 15 Athlon II X2| Edge 15 Phenom II X4
T400s, C2D SP9400, Intel 4500MHD, WXGA+, 8GB, 160GB Intel X18-M G2 SSD, Webcam, BT, FPR Travel
Edge 14 Core i5 | Edge 15 Core i3 | Edge 15 Athlon II X2| Edge 15 Phenom II X4
once i unplug the battery it jumps from 100% to 90% within a few mintues ... but after that it seems to be fine ... is there a problem with my battery?underclocker wrote:The dialogue went like this;
"I just received my certified used laptop. I was very specific with the telphone order taker and she confirmed that the battery would be fresh and any worn parts would be replaced, as this was not one of the units listed as 'slightly imperfect'. The battery only holds half a charge and the keyboard shows signs of wear. I know I have a 30 day return option, but I really love the laptop and it works great. If you could swap out the battery and keyboard I would be a satisfied customer."
The guy said no problem and I should have the parts in one or two business days.
I was completely truthful and the result seems reasonable to me!!!![]()
underclocker
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christopher_wolf
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underclocker
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New keyboard and new 9 cell battery (improved 7.2 AH version - not 6.6 AH) arrived.
T41p is now mint.
Another satisfying certified used purchase.
underclocker
T41p is now mint.
Another satisfying certified used purchase.
underclocker
Last edited by underclocker on Fri Feb 03, 2006 9:11 am, edited 1 time in total.
T510, i7-620m, NVidia, HD+, 8GB, 180GB Intel Pro 1500 SSD, Webcam, BT, FPR Home
T400s, C2D SP9400, Intel 4500MHD, WXGA+, 8GB, 160GB Intel X18-M G2 SSD, Webcam, BT, FPR Travel
Edge 14 Core i5 | Edge 15 Core i3 | Edge 15 Athlon II X2| Edge 15 Phenom II X4
T400s, C2D SP9400, Intel 4500MHD, WXGA+, 8GB, 160GB Intel X18-M G2 SSD, Webcam, BT, FPR Travel
Edge 14 Core i5 | Edge 15 Core i3 | Edge 15 Athlon II X2| Edge 15 Phenom II X4
So they won't replace your battery but they replaced one for another customer? That stinks. As for the scratches on the top, it's a personal preference thing to return it or not because of that, however it sounds like the one you received should've been sold in a "slightly imperfect" sale as it is blemished.
Thinkpad T420 | Core i-5 2520M | 16gb RAM | 120gb Intel 520 SSD + 750gb 7200 RPM | 6300 N | Ubuntu 12.04 x64
Desktop: AMD FX-8350 (8 cores) | 32gb ECC RAM | 240gb Intel 530 SSD + 1tb 7200 RPM | Ubuntu 14.04 x64 | HP ZR24w
Previous Thinkpads: A21m, R40, X61, T410
Desktop: AMD FX-8350 (8 cores) | 32gb ECC RAM | 240gb Intel 530 SSD + 1tb 7200 RPM | Ubuntu 14.04 x64 | HP ZR24w
Previous Thinkpads: A21m, R40, X61, T410
the keyboard that came with mine was pretty worn out so i called and they said they will send send me another keyboard ... the keyboard arrived yesterday and it was a used one! they got it out of another laptop and it wasn't even done properly ... you can see alot of nicks and marks and bended metal at the lower part of the keyboard from the idiot who tried to pry the keyboard out 
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