Pesky R&R message at startup

T4x series specific matters only
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Michael1980
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Pesky R&R message at startup

#1 Post by Michael1980 » Mon Jun 26, 2006 6:49 pm

Every time I start up the message warning me about the danger of changing Windows password (as there could be data loss) appears. It comes from R&R. Does anyone know the name of the startup file/service so that I can disable it?

Thanks

GomJabbar
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#2 Post by GomJabbar » Mon Jun 26, 2006 8:26 pm

Read through this article. I believe you will find the fix there.

"Authentication failed" or "Your Client Security credentials cannot be accessed" message is displayed
Lenovo wrote:Symptom #2 may occur on any system running Microsoft Windows XP Home or Professional with Service Pack 2 with one of the following:
Client Security Solution 6.0, when the Windows password is the authentication element used to access the Client Security Solution application
Rescue and Recovery 3.0
Local user accounts

The following message has been added to the Client Security Solution 7.0 and Rescue and Recovery 3.1 applications to warn users when an affected configuration is detected:

Your system is in danger of potential data loss when changing your Microsoft Windows password. To learn more about an important update that prevents this data loss, see the following Web site:

http://www.lenovo.com/support/site.wss/ ... MIGR-63271

This message directs users to the Microsoft Knowledge Base article KB# 890951 on the http://support.microsoft.com/ Web site that describes this problem.
DKB

Michael1980
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Posts: 128
Joined: Mon Sep 12, 2005 6:25 pm

#3 Post by Michael1980 » Tue Jun 27, 2006 5:17 pm

Thanks, that solved it.

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