Small crack in case

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bing · #1 Post by **bing** » Tue Jul 11, 2006 3:14 pm

I just noticed a hairline crack in my case, running from the top of the hard drive slot to the bottom of the right arrow key. My laptop is a T43, just about a year old. It doesn't look too serious, but I'm just wondering if it's something I should worry about or look into repairing before it gets worse, if at all.

Edit: sorry, should have done a search before posting this. Seems like obtaining/installing a replacement part shouldn't be too hard.

Thinkpaddict · #2 Post by **Thinkpaddict** » Tue Jul 11, 2006 3:36 pm

Hi,

If your laptop is under warranty, call IBM. The keyboard bezel (if that's where the crack is, which it sounds it is) is customer replaceable, so they would just send you a replacement bezel which you can install yourself (easy task following the hardware maintenance manual).

If you are not under warranty and it bugs you to have the crack, just buy a replacement part and put it in your Thinkpad. Beware of third party parts suppliers which claim that the parts are new, as this is not always the case. If the part is not too expensive I recommend you buy directly from IBM/Lenovo.

EOMtp · #3 Post by **EOMtp** » Tue Jul 11, 2006 3:42 pm

Self-deleted.

Torque · #4 Post by **Torque** » Tue Jul 11, 2006 3:45 pm

This may sound silly; but you're sure its not the space between the two panels? Because the top panel and the palmrest-panel meet and make a line, running from the top of the ultrabay slot to the bottom of the right arrow key.

bing · #5 Post by **bing** » Tue Jul 11, 2006 3:53 pm

Thinkpaddict wrote:Hi,

If your laptop is under warranty, call IBM. The keyboard bezel (if that's where the crack is, which it sounds it is) is customer replaceable, so they would just send you a replacement bezel which you can install yourself (easy task following the hardware maintenance manual).

If you are not under warranty and it bugs you to have the crack, just buy a replacement part and put it in your Thinkpad. Beware of third party parts suppliers which claim that the parts are new, as this is not always the case. If the part is not too expensive I recommend you buy directly from IBM/Lenovo.

Thanks. I'm going to do just that.

cmarti · #6 Post by **cmarti** » Tue Jul 11, 2006 6:53 pm

bing wrote:I just noticed a hairline crack in my case, running from the top of the hard drive slot to the bottom of the right arrow key. My laptop is a T43, just about a year old. It doesn't look too serious, but I'm just wondering if it's something I should worry about or look into repairing before it gets worse, if at all.

Edit: sorry, should have done a search before posting this. Seems like obtaining/installing a replacement part shouldn't be too hard.

So we can better advice you please post pictures.
It's hard to imagine the crack.

sugo · #7 Post by **sugo** » Tue Jul 11, 2006 9:31 pm

Definitely get it fixed.

christopher_wolf · #8 Post by **christopher_wolf** » Tue Jul 11, 2006 10:46 pm

I would call IBM up and get it fixed.

tpribors · #9 Post by **tpribors** » Wed Jul 12, 2006 9:29 am

Same thing happened on my T23 with about 2 months left on the warranty. Sent it in and had it back on the third day.

My T60 has a two-part bezel there... Maybe they figured out the best design was to put a stress joint in the concrete at the weak point?

Dethread · #10 Post by **Dethread** » Tue Jul 25, 2006 12:37 am

I have a crack in my T42 at exactly the same spot. Guess it's a fairly common occurence.
I'll call support this week and get a replacement, I guess.

christopher_wolf · #11 Post by **christopher_wolf** » Tue Jul 25, 2006 1:05 am

How is this common, again?

speed3ple · #12 Post by **speed3ple** » Tue Jul 25, 2006 2:33 am

Hi folks

I too have this crack in the "palmrest" in my T41.
It's about 12 mm long, under the right arrow key.

I have only seen cracks in the 14" models.

Anyone have a crack in their 15" T4x?

I phoned IBM about this and they are sending me a replacement "palm rest",
They claimed that this part is not under warranty.
(The part is like 30$ or something.)

Dethread · #13 Post by **Dethread** » Tue Jul 25, 2006 10:36 am

Mine is a 15".

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