Warranty Upgrade

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First Light · #1 Post by **First Light** » Sat Aug 21, 2004 9:01 am

I have a T42p, specifically a 2373-KXU that comes with a 3yr warranty. Some of the TP's are available with optional longer warranties but when I went to the Warranty Upgrade page the T42 was not listed as being available for an optional 4 or 5 yr warranty. Anyone know if the T42 is eligible for for the optional 4 or 5 yr warranty?

Humpa · #2 Post by **Humpa** » Sat Aug 21, 2004 9:05 am

This page?
http://www-132.ibm.com/webapp/wcs/store ... 93&x=6&y=4

I think ibm just hasnt updated that page.
The T42 is eligible for the same warranty packages as the T41

First Light · #3 Post by **First Light** » Sat Aug 21, 2004 11:32 am

Humper - yes that page. Since the T42 is not listed, do you know how I go about purchasing an extended warranty? Thanks.

Leon · #4 Post by **Leon** » Sat Aug 21, 2004 11:48 am

call, and they will do it!

Humpa · #5 Post by **Humpa** » Sat Aug 21, 2004 11:51 am

I would just use that page and order the package you want.
I wouldnt worry about the T42 not being listed. You have to put in your "Machine type, model, serial number and date of hardware purchase" anyway, so ibm will of course know that you have a T42.

Or, just call them and order it that way.

First Light · #6 Post by **First Light** » Sat Aug 21, 2004 12:24 pm

OK, thanks. I was going to call, but will try it online.

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