Quicken 2007 Rel 2 kills Wireless Access Connections on T43

[jgrobertson]

Clarifcation & update added 1-2-07.

The core problem is that on my machine, T43p, when Quicken 2006 or 2007 is installed, the Intel 2915ABG wireless card won't power up (topic listed as sticky above). Then uninstalling Quicken (using the Intuit cleaner utiltiy as well) does not restore operaiton of the wireless. Quicken works fine, but it kills the wireless. So far the only way I have been able to get the wireless working again is to restore the HD from an image made before the installation of Quicken.
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Original post with additions below:

After several days of frustration, three rebuilds, all latest drivers, reading posts, etc.,, I discovered that after a rebuild, with wireless working fine, Client Security 7 and R&R installed, many applications , that installing Quicken Home & Business 2007 (with the automatically downloaded patches) that two things go bad.

1. Client Security reports it can not find tvt_banner.dll
2. Wireless won't connect, reports adapter power off etc.

Reinstalling Client Security got it working again but the wireless remained bad.

I have struggled with this wireless problem for months, now I know that it is quicken that is messing things up. I see lots of posts about laborious reinstalls etc.

I restored the boot partition, with R&R, to the state it was just before installing Quicken and the wireless started working fine.

I don't know if this is T43 specific or not.

Here are additional details about this:

1 T43 2687-D3U BIOS 1.29
2 7K100 Hitachi drive upgraded from 5K60 with firmware update applied as discussed in other topics here.
3. 1.5 GByte memory
4. Intel 2915 abg 802.11 card with 9.0.4.26 driver.
5. Access connections 4.21
6. Client Security 7.00.0030.00
7. Norton Internet Security 2007
7. The failed WiFi occurred when still running with the older HD but after upgrading to Quicken 2007 from 2006. At that time I was running a older verison of Client Security and did not see the tvt_banner.dll message.
8. Lots of software installed, incluidng Photoshop, Acrobat 8, (7 when first had WiFi problems), Office, Canon & Olympus camera software, Samsung PC Studio 3, Firefox, Thunderbird, IE 7, etc.

Adding the comment that uninstalling Quicken does not reverse the problem with wireless. In fact, previously I went through the whole business of removing the device, AC etc. and reinstalling in proper sequence. That did not correct the problem.

I will try installing Quicken again, with an image captured beforehand for quick recovery.

[Ken Fox]

After several days of frustration, three rebuilds, all latest drivers, reading posts, etc.,, I discovered that after a rebuild, with wireless working fine, Client Security 7 and R&R installed, many applications , that installing Quicken 2007 (with the automatically downloaded patches) that two things go bad.

1. Client Security reports it can not find tvt_banner.dll
2. Wireless won't connect, reports adater off etc.

I have struggled with this wireless problem for months, now I know that it is quicken that is messing things up. I see lots of posts about laborous reinstalls etc. I will rebuild.

I don't run Quicken 2007, but I do run the 2006 version. Your problems could be due to quicken but they could also be due to Client Security, which is severe bloatware in its own right.

If you really need Client Security, by all means keep it. If you don't, I suggest you uninstall it. Every time you boot up your system, Client Security will delay the bootup process by half a minute while it "checks the embedded security controller." You will be forced to hit "ctrl alt delete" at each bootup, unnecessary under unmodified windows.

And if you don't need it, you will get only aggravation out of it.

Quicken is not alone if it is giving you grief. I ran quicken eons ago then switched to Microsoft Money. Unfortunately, MM has a bug that shows up when you do an online update of security prices if your system has any of certain ATI video cards. I'm trying to remember exactly how the bug manifests since it was about 2 years ago when I abandoned MM for this reason; if I recall correctly, it causes Bluescreens.

When I had this problem with Microsoft Money, I did some googling and found out that it was a known error that had first been documented about FIVE YEARS before it developed in my own system, yet Microsoft had not yet bothered to fix their code.

Good luck with your problem, but if it were me, the first thing I'd do is kill Client Security and then see if everything else worked. If it did, I'd consider myself fortunate.

[GomJabbar]

I use an older version of Quicken that works fine. I did move the following out of the Startup Menu Folder (programs that launch at boot). Quicken Startup, Billminder, and Quicken Scheduled Updates. I remember I had an issue with one of these in the past.

The Startup Menu folder is located here: C:\Documents and Settings\All Users\Start Menu\Programs\Startup

It is possible you will have Quicken in your local user Startup Folder.

EDIT: Now I remember what is was with Quicken. I had an error that was popping up with mrTRate.dll. Here is some info on it:

http://web.intuit.com/support/quicken/2 ... /6173.html

[GomJabbar]

It just occurred to me that the problem could be a file called libeay32.dll.

http://forum.thinkpads.com/viewtopic.ph ... 644#149644

EDIT: I was busy this morning, so I didn't have time to find the link I really wanted to post regarding libeay32.dll. Well, here it is:

Intel wireless adapters have limited connection methods and cannot be controlled via Fn + F5 - ThinkPad

[jdhurst]

I don't use Quicken, but I have all versions of QuickBooks from 2003 forward to 2007 on my T41 and they don't affect connection. Intuit did put out a bulletin that IE7 could conflict with QuickBooks, but patches have been issues and I have no problems.

I fully realize that Quicken and QuickBooks are different but they come from the same company and undoubtedly have some underlying commonalities, so my guess (purely conjecture on my part) is that Quicken is probably not your problem.
... JD Hurst

[jgrobertson]

[quote="jdhurst"]I don't use Quicken, but I have all versions of QuickBooks from 2003 forward to 2007 on my T41 and they don't affect connection. Intuit did put out a bulletin that IE7 could conflict with QuickBooks, but patches have been issues and I have no problems.

I fully realize that Quicken and QuickBooks are different but they come from the same company and undoubtedly have some underlying commonalities, so my guess (purely conjecture on my part) is that Quicken is probably not your problem.
... JD Hurst[/quote]

This is now duplicable so Quicken 2007 (with patches which automatically download and install) is at least necessary but not necessarily the only thing that must be present to cause the problem.

The problems I have had are very much like those I see threads on concerning the drivers and Access Connections on this T43. I wonder if those people also had Quicken installed?

Quicken tells me to get rid of Norton Interent Security and Access Connections and only use the MS firewall and wireless support. I am not going to do that.

[Ken Fox]

Quicken tells me to get rid of Norton Interent Security and Access Connections and only use the MS firewall and wireless support. I am not going to do that.

ok, then you will have to deal with that.

AC is bad and Norton is worse.

Choose your tools and live with the results

[GomJabbar]

I have had Norton System Works 2005, Access Connections (several versions - currently at 4.21), and Quicken 2003 New User Edition coexisting fine on my ThinkPad. If the problem is with the libeay32.dll file, there are workarounds for that.

Norton AV may not be the best program available for the job, but I do not perceive it to be the black sheep that some portray it as. I will agree that Norton Unerase Wizard can lead to problems. Likewise, I have been using Access Connections from version 3.30 on with very few problems. The majority of the problems with Access Connections stem from an improper installation of the wireless driver software. Unfortunately the tools IBM/Lenovo supplies (SI, and SU2) do not seem to always upgrade the wireless driver software and Access Connections successfully. I do my installs in a specific sequence and do not run into the problems that others report.

Of course, one good way to diagnose a problem is to uninstall suspect software to see if that fixes your problem. As long as you have the original installation program you can always put it back. Unfortunately, software from different companies use files that have the same name but perform different functions. Libeay32.dll is one such file. If newly installed software replaces a file with a different version, and the previous version is needed by other software, this leads to problems which can be severe. It may even be necessary to uninstall both pieces of software, then reinstall the software you are trying to get working, which in this case would be Quicken 2007.

Access Connections is not useful for everyone, but it is useful for many. If you don't need internet access except from one location, then you probably don't have a lot of use for Access Connections.

[Ken Fox]

The majority of the problems with Access Connections stem from an improper installation of the wireless driver software. Unfortunately the tools IBM/Lenovo supplies (SI, and SU2) do not seem to always upgrade the wireless driver software and Access Connections successfully. I do my installs in a specific sequence and do not run into the problems that others report.

Access Connections is not useful for everyone, but it is useful for many. If you don't need internet access except from one location, then you probably don't have a lot of use for Access Connections.

(1) I have installed/uninstalled the wireless drivers and AC several times in my T42; all I get are endless loops with CPU utilization=100% and what amounts to a nonresponsive system when AC is installed and running, in its latest iteration. Whether I have other software that conflicts with it is a possibility however the utility of AC vs. the native wireless windows program isn't worth uninstalling other software I own to find out.

(2) Implying that the native Windows XP wireless access program is not up to the task of switching locations gives me the impression that you are not familiar with what the current version of the Native Windows program can do. I just returned home last night from visiting my parents in California, with my X32, which utilized my parents' wireless network for a week while I was there, booting up each time and getting a very fast connection each time, automatically. When I got home, I booted up the X32 and when I came back to it 3 minutes later it was connected to my own wireless home network with no action taken on my part.

What I'm saying is that Native Windows XP can do location switching quite well itself, and the idea that you need AC in order to do this is simply wrong. Windows has automatically switched locations for me oodles of times. It may not be as obvious how to customize it as is AC, but my opinion is that in actual use it may be just as efficacious.

[GomJabbar]

(2) Implying that the native Windows XP wireless access program is not up to the task of switching locations gives me the impression that you are not familiar with what the current version of the Native Windows program can do.

I'll grant you that. All I have used for the past two years (when I needed more than one profile) is Access Connections. Access Connections works for me. So all I can say is: "Whatever floats your boat."

[DIGITALgimpus]

I've got Quicken 2007 installed as well... latest Intel driver... not 1 issue.