Software Installer Problems

[blinker]

I have a T43 and have faithfully used Software Installer to keep it up to date. However, after my last update I realize that the Software Installer now believes I have uninstalled a lot of items - items that really are installed.

Any ideas on how to sync Software Installer to reality?

Thanks!

Bruce

[budd0413]

Just let the SOFTWARE Installer reinstall whatever it thinks is missing.

[GACrabill]

I have a T43 and have faithfully used Software Installer to keep it up to date. However, after my last update I realize that the Software Installer now believes I have uninstalled a lot of items - items that really are installed.

Read this thread :
http://forum.thinkpads.com/viewtopic.php?t=32675

You have probably been burned by a bad install package of PC Doctor 5 that Lenovo did not test before distributing.

I sincerely hope that you have a backup from before you installed PC Doctor 5.

[bill bolton]

Software Installer now believes I have uninstalled a lot of items - items that really are installed

I think you will find that your Windows "Add/Remove Programs" is also is a state of distress.

Unfortunately a version of PC Doctor 5 that was put on the download site for IBM/Lenovo had a installer with some problems, which created the symptoms you are experiencing. The best way out of it is to use WIndows System Restore, and restore your system image to a date prior to the PC Doctor 5 update. This does not impact any of your data, but will mean you lose anything you installed after the restore point date.

There have been a number of threads here that have gone into this in much more detail, so doing search on "PC Doctor" should yield a lot more information.

Cheers,

Bill

[blinker]

Wow, thanks for the quick replies!

I have tried to reinstall everything and the Software Installer still doesn't think anything has changed.

I wasn't aware of the PC Doctor problem and I have recently wiped out my system restore due to a possible virus, so there is really nothing to restore. Can this problem be fixed without a restore?

I will search further for PC Doctor.

Thanks!

Bruce

[christopher_wolf]

It can be fixed by hand, which is very tedious, or by a complete system reimage...which is probably the easier route given that you already don't have anything on it to backup anymore.

[blinker]

Unfortunately, I don't have a system restore but I do have a lot of installed programs that show blank in the Add/Remove Programs control panel.

I read that it is possible to restore the uninstall info by editing the registry, but I did not find details on exactly what or where in the registry to edit. I realize this is tedious work as I have done it many times before. What are the details?

Does this fix also repair Software Installer?

Thanks!

Bruce