T41 neither USB ports seem to be working is there something

[nikemen]

So, new T41 and I just got around to trying to print something. Plugging a couple of my printers into the USB ports, and nothing happens. No recognize, no "new device found". Is there something one has to do to enable. I have check in device manager and is says all four ports (why are there four ports) are working properly.

It SEEMS that there is power, since when I plug in my USB charging cable to my ipaq, it seems to be getting power.

thanks

[eriqesque]

Well if the iPaq is charging wouldn't that mean the USB ports are working?
I would try a different USB cable for the printer or check the printer.
Try like a USB mouse and see if that works or some other USB device.

[nikemen]

that the printer and USB cable work fine with another computer, pops up normal just fine

[Voodle]

This happened to me on a desktop PC with a broken install of XP - for some reason, cancelling a windows update that I didn't want to install, stopped it from detecting any USB devices.
Not particularly helpful, I know, but you could try doing a repair install of XP if you have an XP cd available

[nikemen]

So, to further this, the USB ports are not even showing up in the pcdoctor test your system area. Just PCL and COM1. so, I think there is a problem here.

[cynic]

Are you running the Windows PC Doctor or the one within the System BIOS area? The Windows one can be deceived if Windows doesn't load up the drivers-- the BIOS one loads it's own set, so will be more accurate (it's under System Tools when you press the Access IBM button on boot)