No Sound Device on T43

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galactawitz · #1 Post by **galactawitz** » Tue Jun 12, 2007 10:12 am

The T43 I have suddenly lost it's sound last week. There is no device listed in the Sound section of the device manager, so it's like the computer is not even detecting that there is a sound card.

I've done a bunch of searches online and read through most of this forum trying to find out why this is. Here is a list of things I've tried (at least what I can think of):

1. Installing the intel chipset driver.

2. Checking if windows audio was enabled.

3. Updating from Windows Update

4. Making sure modem was enabled in bios

5. Running PC Doctor to try to detect soundmax.

6. Playing with connections inside the computer.

That is all I can think of at the moment, but I have spent hours on this and can't get it resolved. Any ideas would be appreciated.

Thanks

#2 Post by **Harryc** » Tue Jun 12, 2007 10:16 am

Download, burn, and boot up a knoppix (linux) CD. If sound works you do not have a hardware problem.

http://www.knoppix.org/

#3 Post by **GomJabbar** » Tue Jun 12, 2007 12:50 pm

Here is the Audio Driver, if that helps any.

Audio driver for Windows 2000/XP - ThinkPad R52, T43/p, X41, X41 Tablet

galactawitz · #4 Post by **galactawitz** » Tue Jun 12, 2007 3:11 pm

I've tried the driver, and when I try to install it at the end of the installation it says driver not found, asks me to restart and try again, which doesn't work.

I will try the linux disk and see what that does.

#5 Post by **GomJabbar** » Tue Jun 12, 2007 5:58 pm

Did you follow the procedure below?

Clean install

1. Start Windows and log on with the user ID authorized as an administrator for Windows 2000/XP.
2. Extract this package onto the hard drive.
3. Click Start and then click Run.
4. Type C:\DRIVERS\WIN\AUDIO\SETUP.EXE in the Open box and click OK.
5. Follow the instructions on the screen.
6. Click Finish and reboot the system when prompted in order to complete the installation.

Update install

Note: Remove any previously installed driver using the uninstall step in the next section.
1. Start Windows and log on with the user ID authorized as an administrator for Windows 2000/XP.
2. Extract this package onto the hard disk drive.
3. Click Start and then click Run.
4. Type C:\DRIVERS\WIN\AUDIO\SETUP.EXE in the Open box and click OK.
5. If the dialog box appears, select Reinstall or Update and then click Next.
6. Click Finish to reboot the system and complete the installation.

Uninstall

1. Start Windows and log on with the user ID authorized as an administrator for Windows 2000/XP.
2. Depending on the operating system choose one of the following paths:
* For Windows 98SE/Me/2000, click Start, select Settings, then click Control Panel.
* For Windows XP, click Start, and then click Control Panel.
3. Double-click Add/Remove Programs.
4. Click SoundMax, and then click Change/Remove or Add/Remove.
5. Select Remove or OK, then click Next or OK.
6. Click Finish or OK and reboot the system to fully uninstall the drivers.

galactawitz · #6 Post by **galactawitz** » Wed Jun 13, 2007 9:45 am

I tried the bootable knoppix cd and that didn't wouldn't play sound either.

Yes I used the instructions for the drivers, and was the same "no driver found"

Thanks for the ideas, does anyone have any others or is there some sort of hardware issue. It's pretty rare for soundcards just to go bad isn't it?

#7 Post by **Harryc** » Wed Jun 13, 2007 9:49 am

Looks like a hardware issue.

galactawitz · #8 Post by **galactawitz** » Wed Jun 13, 2007 10:15 am

Would it be worth it to do a system restore and see if it is detected or do you think that would be a waste of time and there is a hardware issue?

#9 Post by **Harryc** » Wed Jun 13, 2007 10:29 am

System restore...not worth it. A BIOS reset might be worth it though.

galactawitz · #10 Post by **galactawitz** » Wed Jun 13, 2007 11:30 am

Is the sound on board or is it seperate? Is it possible to replace the card because the laptop is out of warranty.

#11 Post by **Harryc** » Wed Jun 13, 2007 12:09 pm

The sound chipset is built into the system board.

galactawitz · #12 Post by **galactawitz** » Wed Jun 13, 2007 12:11 pm

Thanks for the info, looks like I just won't have sound on this one.

#13 Post by **Harryc** » Wed Jun 13, 2007 12:47 pm

If all you want to do is listen to music or whatever, I use a set of Seinnheiser USB headhones that include their own sound card. It's an option for you. An added benefit is that they're great for gaming and Skype.

http://www.amazon.com/Sennheiser-PC-166 ... 017&sr=8-2

No Sound Device on T43

No Sound Device on T43

Driver won't load

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