Alternative to EasyServ

[BrianR]

Sad to say, all of my laptops have been to the EasyServ depot (770, A21p, X20, T40p, and now my new T42p) for repairs.

I called EasyServ today to check the status of my T42p and they said they're waiting for a new system board with no ETA. Since the video was dead, it doesn't really matter. I can't use the machine anyway.

However, my T40p, needs to sent in once I get my T42p back because the USB 2.0 has died for the second time (it thinks it's USB 1.1). Overall, my T40p is working. I don't want to send it in while IBM possibly waits for a part.

My question: Is there a way to get onsite service from IBM without it costing an arm and a leg (possibly as part of the purchase price)?

I'm not sure there's a solution now, but I'm thinking for the future.

Cheers,

Brian

[mattfromomaha]

If a system is still in warranty, you can upgrade the warranty. http://www-132.ibm.com/content/home/sto ... grades.htm

The pricing seems reasonable.

[BrianR]

If a system is still in warranty, you can upgrade the warranty. http://www-132.ibm.com/content/home/sto ... grades.htm

The pricing seems reasonable.

Thanks Matt! Just what I wanted.

Cheers,

Brian

[egibbs]

You can also bring it to any IBM authorized repair center and they should repair it under warranty - for instance in my area http://www.cssnow.com/

Googling for IBM authorized repair will locate one in your area.

Ed Gibbs

[BrianR]

You can also bring it to any IBM authorized repair center and they should repair it under warranty - for instance in my area http://www.cssnow.com/

Googling for IBM authorized repair will locate one in your area.

Ed Gibbs

Thanks Ed for the information.

Cheers,

Brian