Help me solve a mystery

T4x series specific matters only
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jargoone
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Help me solve a mystery

#1 Post by jargoone » Fri Aug 24, 2007 6:38 pm

Got a good one for you guys.

Just got a T40 from eBay. Average specs, in great shape, with lots of extra parts. Seller did a poor job with the listing, so I snagged it at a great price. Looking at the bottom of the system, the last half of the serial number sticker is missing. Uh oh. Look in the BIOS at the serial number and find it. Check Lenovo's site, and get this message:
Our apologies

Information for Warranty was not found. Please click back and try again or you may navigate clicking on 'Warranty'.
It looks like the site might be having trouble, but it's not - it finds my own serial number just fine.

You can save the reply of, "Sounds like it might be stolen", because that's obviously what I'm thinking. My main question is, where else might I be able to gather the serial number from? I don't have a unit sufficiently disassembled to see if there's a serial number sticker on the bottom of the motherboard. And if it is, in fact, stolen, this guy's gone to pretty great lengths to conceal it as is (modifying the serial number in BIOS), so I wouldn't put it past a person like that to take it all the way apart.

This was going way too well, I suppose. :roll:

Harryc
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#2 Post by Harryc » Fri Aug 24, 2007 7:02 pm

The serial number is in BIOS and on the bottom of the unit, that's it. I've run across a few older machines where the serial # is not in Lenovo's database so no surprise there. Also the serial number in BIOS may be from a replacement system board.

richk
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#3 Post by richk » Fri Aug 24, 2007 8:33 pm

If you looked this morning, try again. The warranty lookup didn't work for a while.

frankiepankie
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#4 Post by frankiepankie » Sat Aug 25, 2007 7:03 am

Is the serial number something like "2373-8CG" ??

Then you can go to the IBM ThinkPad website, and do a search for drivers, and click on "Automatically detect this system" Install the software applet if asked for, and it should recognize your lappy. Then you can see the 2373-8CG (in my case it is that number) on your screen.
Lenovo ThinkPad T410

Temetka
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#5 Post by Temetka » Sat Aug 25, 2007 3:42 pm

What you posted is the model #.

The serial # is quite different.
New:
Thinkpad T430s 8GB DDR3, 1600x900, 128GB + 250GB SSD's, etc.
Old:
E6520, Precision M4400, D630, Latitude E6520
ThinkPad Tablet 16GB 1838-22U
IBM Thinkpad X61T, T61, T43, X41T, T60, T41P, T42, T410, X301

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