Hitachi TravelStar 7k160 appears to be dead on arrival

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stanmocek · #1 Post by **stanmocek** » Sat Jun 07, 2008 10:10 am

Recently, I decided to upgrade the 7k100 in my T42 to a 7k160. I purchased one from NewEgg, and it just arrived yesterday. I attached it to my Apricorn DriveWire and the T42 wasn't able to see it. Took it out and put in the the UltraBay and had the same results. Is there anything else I need to look at before I contact NewEgg for an RMA authorization?

SM

#2 Post by **Johan** » Sat Jun 07, 2008 1:34 pm

Assuming you running Win XP (Pro), go to Start --> Control Panel --> Administrative Tools --> Computer Management --> Disk management (left, almost at bottom). Do you see the drive there? If so, and if not seen by Windows, you first need to "Mark Partition as Active" and then format the new drive. Did you do all this?

PS: You say "7k160" but that's a desktop (3.5") drive, so I guess you mean 5k160?

Johan

stanmocek · #3 Post by **stanmocek** » Sat Jun 07, 2008 2:41 pm

Johan wrote:Assuming you running Win XP (Pro), go to Start --> Control Panel --> Administrative Tools --> Computer Management --> Disk management (left, almost at bottom). Do you see the drive there? If so, and if not seen by Windows, you first need to "Mark Partition as Active" and then format the new drive. Did you do all this?

Yep - one of the first things I did after it didn't show up in the UltraBay.

Johan wrote: PS: You say "7k160" but that's a desktop (3.5") drive, so I guess you mean 5k160?

Heh, - slip of the finger - it is in fact a 5k160.

SM

stanmocek · #4 Post by **stanmocek** » Sat Jun 07, 2008 2:57 pm

stanmocek wrote:
Yep - one of the first things I did after it didn't show up in the UltraBay.

Just to be clear, it does not show up in computer management. It's not being seen by WinXP at all.

SM

andyP · #5 Post by **andyP** » Sat Jun 07, 2008 3:31 pm

Try booting into BIOS with the drive in the Ultrabay and have a look to see if it's shown in the Startup menu. If it is boot to windows and look in drive management again.
I don't know why, but, I've experienced the same when a brand new drive wasn't attached before booting.

#6 Post by **Johan** » Sat Jun 07, 2008 3:39 pm

If andyP's suggestion does not solve the problem, and if you have an USB-floppy drive, you may try download and run Hitachi's Drive Fitness Test - either with the new drive in the UltraBay, or mounted in the primary drive bay. If even DFT does not see the new 5k160 drive, I am out of ideas... (except perhaps try booting from some Linux diagnostics "live-CD", such as e.g. the Ultimate Boot CD, and see if the drive is visible under Linux?).

Johan

stanmocek · #7 Post by **stanmocek** » Sat Jun 07, 2008 8:16 pm

Johan wrote:If andyP's suggestion does not solve the problem, and if you have an USB-floppy drive, you may try download and run Hitachi's Drive Fitness Test - either with the new drive in the UltraBay, or mounted in the primary drive bay. If even DFT does not see the new 5k160 drive, I am out of ideas... (except perhaps try booting from some Linux diagnostics "live-CD", such as e.g. the Ultimate Boot CD, and see if the drive is visible under Linux?).

Johan

Well, I guess it's going back. Trying andyP's suggestion, it did not show up in the startup list, even after numerous reboots. I ran DriveTest against the machine while it was in the dock and DriveTest did not see it either. Booting into an Ubuntu CD I had laying around, didn't show it either. Lastly, I stuck it in an UltraBay in my 600X, and it didn't show up there either. So I guess it was DOA.

SM

rssb · #8 Post by **rssb** » Mon Jun 09, 2008 6:42 pm

How many primary partitions do you have on the original harddrive...

stanmocek · #9 Post by **stanmocek** » Mon Jun 09, 2008 8:05 pm

rssb wrote:How many primary partitions do you have on the original harddrive...

Just one partition total, nothing fancy - as I mentioned, the new drive is not even recognized when I put it in an Ultrabay in a 600x.

SM

Hitachi TravelStar 7k160 appears to be dead on arrival

Hitachi TravelStar 7k160 appears to be dead on arrival

Hitachi TravelStar 5k160 appears to be dead on arrival

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