Ultranav/Touchpad buttons not working?

T4x series specific matters only
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kyle
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Joined: Wed Jul 12, 2006 2:48 pm
Location: California

Ultranav/Touchpad buttons not working?

#1 Post by kyle » Fri Jun 13, 2008 12:06 pm

This is a frustrating problem with my T43p. The mouse buttons below the track pad are completely dead. They do not work, and never did. The track pad itself works perfectly, so do the mouse buttons above it. The TrackPoint knob-thing works, too.

I recently sent the notebook in because I was getting constant blue screens and to try to get the mouse buttons fixed. Lenovo says that my blue screens were being caused by my hard drive, which is not the original drive that came with the notebook. I can understand that. But they also claim that my mouse button problem is also being caused by the hard drive, and they are refusing to service it. How can this POSSIBLY be a hard drive problem?!?!! :x

I have completely restored my hard drive to the factory state, using IBM's rescue & recovery utilities. I formatted the entire hard drive twice. The blue screens are gone, but the mouse buttons are still broken. I've checked the UltraNav settings and changed them around, but nothing happens. Has anyone had this problem before? I want to get this fixed before the warranty runs out in August!

Thanks... :(

reach 16
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Joined: Sat Sep 13, 2008 5:19 pm
Location: Manchester UK

#2 Post by reach 16 » Sat Sep 13, 2008 5:23 pm

Did you solvethis problem?

schen
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#3 Post by schen » Sun Sep 14, 2008 11:46 am

It might be worthwhile to buy another UltraNav assembly for about $6 on eBay to see if it repairs the problem. It's a 4 screw operation once the bezel is off of the machine. Cheap and easy fix, so if it works great, if it doesn't you don't have a lot invested.

I can't imagine how mouse buttons would be connected with the HDD. If it was something in the software, then the pad itself would work either.
Family Daily Drivers- T430s, T530, X220
Work- Sadly, the ThinkPads have gone away...... and replaced by HP ProDesk SFF drone machines :(
Other Projects- Edge 15, Z61m (Titanium)
Historic Retired ThinkPads- T42p, X20, A31p, 701c, 760XD, WorkPad C505

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