T42 : It's hang everytime, when i played dvd by PowerDVD

[helical]

T42 : It's hang everytime, when i played DVD by CyberLink PowerDVD (7.3 Ultra). Mouse and touch pad doesn't work. I must press the power down. So, I have updated the drivers and utility from the system update already. Windows media player(9.00.00.4503) program has this problem also. what should I do ?

PS: Windows XP SP3 ,CPU 1.6 Ghz , Ram 256 MB , VGA ATI Radeon 7500

Thank you.

[davidspalding]

Dunno about that app, but running XP, you really ought to consider adding another 256 MB or 512 MB to your system. 1 GB total RAM or better will help Windows in general. Just my two cents.

[sktn77a]

Any reason you're not using WinDVD that came with the computer? Also, could be yet another SP3 issue. And, yes, you need more memory!

[helical]

Any reason you're not using WinDVD that came with the computer? Also, could be yet another SP3 issue. And, yes, you need more memory!

I have upgraded RAM to 2GB. it still has same problem.

RAM Kingston KVR333 1GB x 2

[sktn77a]

The T42 is more than capable of playing any commercial DVD, especially with a Gb or more of memory. It's a software issue.

[davidspalding]

And how about Windows Media Player? Try the DVD in that. If it doesn't play, it's a problem with the DVD. If it does, I'd suspect the third party app.

[helical]

And how about Windows Media Player? Try the DVD in that. If it doesn't play, it's a problem with the DVD. If it does, I'd suspect the third party app.

For Windows Media Player, I found that problem , when I played the DVD only.

[sktn77a]

And how about Windows Media Player? Try the DVD in that. If it doesn't play, it's a problem with the DVD. If it does, I'd suspect the third party app.

I believe Windows Media Player 9.0 will not play DVDs without a software decoder (which should be supplied, in this case, by the PowerDVD player). Still think it's a software issue.