T43p Ethernet/USB/DVD drive not working
T43p Ethernet/USB/DVD drive not working
The Ethernet card, USB port, and DVD drive are not working on a T43p. The computer (running XP Professional) does not recognize a flash drive, a CD, or an ethernet connection. The CD drive opens and closes and the ethernet lights turn on when connected. Is there anything internally that could be causing this?
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poshgeordie
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All of these devices interface to the CPU through the southbridge chip. In T4x series, the USB data lines pass directly from the connector to this chip, with what turns out to be inadequate (possibly no) ESD protection. Thus a static zap to the USB can damage or destroy portions of this chip.
It is generally difficult to expose the data lines to a static zap. USB connectors have a shroud that contacts the connector body before the data and power contacts. The shroud is grounded, so it usually discharges any ESD in the device before the data contacts mate.
Hopefully your T43p is still under Lenovo warranty. If so, call warranty support.
It is generally difficult to expose the data lines to a static zap. USB connectors have a shroud that contacts the connector body before the data and power contacts. The shroud is grounded, so it usually discharges any ESD in the device before the data contacts mate.
Hopefully your T43p is still under Lenovo warranty. If so, call warranty support.
2668G1U
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poshgeordie
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I suspected the southbridge when suggesting you run PC Doc to confirm this.SteveS wrote:All of these devices interface to the CPU through the southbridge chip. In T4x series, the USB data lines pass directly from the connector to this chip, with what turns out to be inadequate (possibly no) ESD protection. Thus a static zap to the USB can damage or destroy portions of this chip.
Hope I'm wrong!
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