where to order a replacement keyboard for t42/15"

T4x series specific matters only
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hapzunglam
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where to order a replacement keyboard for t42/15"

#1 Post by hapzunglam » Wed Jan 26, 2005 11:08 am

where can i buy a traditional chinese keyboard part to replace the one in my t42p... (i'm in the US, btw)...

when i was in taipei on business, i stopped by ibm's official thinkpad service center and inquired there, but they actually refused to sell me one.

there's gotta be a way to order that part, no?

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#2 Post by JHEM » Wed Jan 26, 2005 1:39 pm

James at thinkpads dot com
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hapzunglam
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#3 Post by hapzunglam » Wed Jan 26, 2005 3:18 pm

I plugged in the part number(s) found on that keyboard parts page (I tried all the part numbers from the Chinese row since I wasn't sure which to use) into that retail maintenance parts site and they all return "The part number you have entered is either incorrect or cannot be found. Please re-enter the number, or enter another number and try again."

Any idea why?

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#4 Post by JHEM » Wed Jan 26, 2005 4:14 pm

Call IBM Boulder parts help at 1-800-765-5944 and tell them what you want and the part number you have.

Refer them here: http://www-1.ibm.com/support/docview.ws ... MIGR-46503

IBM sometimes changes the FRU part numbers and no one is able to order things even though they're sitting on the shelf in Mechanicsburg!

Regards,

James
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hapzunglam
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#5 Post by hapzunglam » Wed Jan 26, 2005 5:48 pm

[quote="JHEM"]Call IBM Boulder parts help at 1-800-765-5944 and tell them what you want and the part number you have.
[/quote]

Okay, thanks. one more question... which part number should i give them? there are three columns under 15" LCD models:

NMB
ALPS
CHICONY

Which column should i use?

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#6 Post by JHEM » Wed Jan 26, 2005 7:38 pm

I think you might have to settle for whatever is in stock, so the three choices become moot.

But, perhaps someone else could chime in here and let us know if one of these keyboard is "better" than the others.

Regards,

James
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#7 Post by edelrc » Wed Jan 26, 2005 9:00 pm

i wish i knew the difference too. When i called for a spanish keyboard there where listed the NMB and ALPS. I´d got the NMB, and the technician also told me that the ALPS is out of producction... don´t know till what extend that may be accurate.
X220t IPS but but a bit unhappy with it
T60p 2007-93U 1600x1200 IPS (T42p is an overall better machine though. Lack of new IPS Thinkpads keeps me buying these older models!)
T42p 2373-KXU 1600x1200 IPS (The best ever!!)
A20p 2629-6UU 1400x1050 (My first Thinkpad!)

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