"unknown device" problem on T43p

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bb451
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"unknown device" problem on T43p

#1 Post by bb451 » Mon Jun 01, 2009 1:16 pm

Hi All,

I have just updated my T43p to Window 7. It's running well so far. The only problem is I can not find the driver which indicated "unknown device" in Device Manager table. Please have a look at the image below and give me your ideas.

P/S: My T43p's type is 2669.

Thanks.
Last edited by bb451 on Tue Jun 02, 2009 11:43 pm, edited 2 times in total.

91011
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Re: "unknown device" problem on T43p

#2 Post by 91011 » Mon Jun 01, 2009 3:03 pm

Your picture is far too big - reads the pic warning.

In my experience, the last Unknown Device on a T43 is almost always the Atmel TPM. If you don't see it listed under Device Manager>System Devices download and install it from here:
http://www-307.ibm.com/pc/support/site. ... 58656.html

John
X301 -- X201s -- X2faux1s -- X201 -- x230 -- T61 -- T60p -- T42p

poshgeordie
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Re: "unknown device" problem on T43p

#3 Post by poshgeordie » Mon Jun 01, 2009 3:05 pm

Hi bb451 and welcome to the forums.

Just one thing to mention. It's against forum rules to have such large images - see http://forum.thinkpads.com/viewtopic.php?f=16&t=14339.
The rule there is:
5. IF you must add a photograph to your post, PLEASE limit the size to 50k or less and place a warning in the subject line.

Onto your problem. I don't run Windows 7 but have found this link which may help.

I would check you have the ACPI Power Management installed since this is a common question for XP as well.

Good luck and let us know how you get on.

Harryc
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Re: "unknown device" problem on T43p

#4 Post by Harryc » Mon Jun 01, 2009 3:48 pm

Broke the .img tags on the OPs picture for the reasons mentioned. You must also add a PIC warning in the subject line of the thread.

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Re: "unknown device" problem on T43p

#5 Post by Mike Blake » Mon Jun 01, 2009 7:09 pm

I'll chime in to agree with the other two answers.

When I've had this, it was after reinstalling the OS from scratch, and it was the IBM PM drivers for those particular Thinkpads I had to install. This wasn't obvious because the Windows PM worked without error.
Last edited by Mike Blake on Tue Jun 02, 2009 12:18 pm, edited 1 time in total.
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Re: "unknown device" problem on T43p

#6 Post by sjthinkpader » Mon Jun 01, 2009 11:06 pm

I think it is the Winbond TPM driver. Normally it should be in the "System Devices" section of the Device Manager.
T60p 2623-DDU/UXGA IPS/ATI V5200
T60 2623-DCU/SXGA+ IPS/ATI X1400
T43p 2668-H8U/UXGA IPS/ATI V3200
R50p 1832-NU1/UXGA IPS/ATI FireGL T2
X61t 7762-B6U dual touch IPS/64GB SSD
X32 2673-BU6/32GB SSD
755CDV 9545-GBK Transmissive Projection LCD

bb451
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Re: "unknown device" problem on T43p

#7 Post by bb451 » Tue Jun 02, 2009 11:34 pm

91011 wrote:Your picture is far too big - reads the pic warning.

In my experience, the last Unknown Device on a T43 is almost always the Atmel TPM. If you don't see it listed under Device Manager>System Devices download and install it from here:
http://www-307.ibm.com/pc/support/site. ... 58656.html

John
Hi John,

Thanks for your support. I already downloaded and installed this and failed before I came to this topic.

I removed the image cuz I do not have any resizing tool on my Windows 7.

bb451
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Re: "unknown device" problem on T43p

#8 Post by bb451 » Tue Jun 02, 2009 11:36 pm

poshgeordie wrote:Hi bb451 and welcome to the forums.
Onto your problem. I don't run Windows 7 but have found this link which may help.
I did visit that link and saw some helpful drivers there. But still fail to solve the unknow device problem.

Thank you.

FrankL
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Re: "unknown device" problem on T43p

#9 Post by FrankL » Wed Jun 03, 2009 7:38 am

if it's the TPM, then why would you want to install drivers for it? Afaik, it's mostly useless

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