Rescue and Recovery is Not Responding!

Message

Plinkerton · #1 Post by **Plinkerton** » Fri Feb 04, 2005 1:50 am

Since I just deleted everything on my backup external HD, I need to do another HD backup using Rescue and Recovery.

I already had it on my T42 2378-FVU, but it wouldn't open. I uninstalled it, redownloaded it, and tried to reinstall it, but it stops.

The first box pops up, the install wizard, then it stops. I go into the task manager, and it says it's not responding, and that's the end of it. Everything else seems to be up to date.

What's the deal?

Thanks a lot,
Plink

Plinkerton · #2 Post by **Plinkerton** » Sat Feb 05, 2005 3:37 pm

Anyone? Please! I need to make a backup!!!

s0larian · #3 Post by **s0larian** » Sat Feb 05, 2005 5:05 pm

There is a well known problem with installing R&R which is related to the MBR somehow (the error message of R&R is complaining about the windows installer). I don't know if this has to do anything with your problem, but the only solution to get rid of this mentioned problem is deleting all partitions (including wiping out the MBR with additional tools) and doing a fresh installation. I know, R&R is sometimes a pain in the [censored].

Plinkerton · #4 Post by **Plinkerton** » Sun Feb 06, 2005 12:40 am

Ahh... It used to work fine. I can't to a clean install. It's just not worth it. I guess maybe I'll have to find some backup program.

Any free ones someone can recommend? Other than that, maybe I'll get a copy of Norton Ghost or something. That should work for what I have in mind right?

Do you think if I install the old Rapid Restore Ultra, it should work no problem? Maybe I'll just do that.

Thanks.
-Plink-

s0larian · #5 Post by **s0larian** » Sun Feb 06, 2005 4:03 pm

I think one of the best backup tools is definetely Acronis True Image. Really fast and easy to handle. But not free. I wouldn't install the old Rapid Restore 3, because it creates an additional partition which is growing and growing.

Leon · #6 Post by **Leon** » Sun Feb 06, 2005 5:41 pm

2nd vote for Acronis, free trial is available....

ashleys · #7 Post by **ashleys** » Mon Feb 07, 2005 11:23 am

The fix to R&R you need is here,

http://www-307.ibm.com/pc/support/site. ... MIGR-57946

Alternatively, download the latest version and install that.

You *ONLY* need to re-install R&R.

Plinkerton · #8 Post by **Plinkerton** » Mon Feb 07, 2005 2:54 pm

Arrggg... It's still not working. I installed the patch, rebooted, redownloaded the R&R, and it still hangs. The file name of the R&R is:

setup_ibmrr1178-1.exe

and if I go into Properties, the file version is 2.02.0178

Any other ideas? Or am I doing something wrong?

Thanks a lot,
Plink

Plinkerton · #9 Post by **Plinkerton** » Sun Feb 27, 2005 4:49 pm

Just thought I'd resurrect this thread, as I'm still having issues with this. I haven't backed up my computer in a few weeks now, and I'm starting to get nervous that something could happen to it.

I've installed this patch, updated everything, redownloaded R&R, etc. Still, it hangs and gives me the Not Responding thing. Is there any way to get Rapid Restore ultra back? At least something is better than nothing.

Any help would be great, as I can't live on the edge of danger anymore!!!

Thanks a lot,
Plink

s0larian · #10 Post by **s0larian** » Sun Feb 27, 2005 6:25 pm

Did you see the last post of Fud4Sale of the follwing thread?
http://forum.thinkpads.com/viewtopic.php?t=6131

Plinkerton · #11 Post by **Plinkerton** » Sun Feb 27, 2005 7:07 pm

s0larian, thanks for that, but I don't appear to have any file resembling the .msi file he's talking about. If someone could give the exact name of it, that might help, but I don't see anything that might be it.

Thanks,
Plink

GangBang · #12 Post by **GangBang** » Sat Apr 30, 2005 1:07 am

Problems Solved!!!
nomore error 1722.

For those who use Hitachi(HGST)HD, may download DRIVE FITNESS TEST program for free at www.hgst.com (http://www.hitachigst.com/hdd/support/download.htm) to restore HD to factory setting.

follow these steps below:
1. Erase Predesktop Area(hidden partition) using ThinkPad Hardware Maintenance(opt)
2. Run DRIVE FITNESS TEST creates DOS bootable diskette the run the disk using external USB disk drive.
3. ERASE BOOT MASTER and ERASE DISK(may take hours depending size of your HD)
4. reinstall predesktop and all applications using Orgininal Recovery CD from IBM(note: you MUST leave the disk UNPARTITIONED otherwise the predesktop will not be installed)
5. Updates all drivers by using automatic TP software installer
6. Install latest rescue and recovery.

Good Luck...

GangBang · #13 Post by **GangBang** » Sat Apr 30, 2005 1:20 am

the point is you must restore your harddisk to unpartitioned factory state, Do NOT Make any partition, Do NOT format, (I suggest you do manually, do not use Partition Magic or Norton Ghost;), may follow these steps above.

Rescue and Recovery is Not Responding!

Rescue and Recovery is Not Responding!

Problem Resolved..nomore error 1722

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