CD-ROM does not eject after installing software!!!

[thinkpadhk]

OK.... another annoying thing I discovered about my laptop.

I just installed MS Office Pro 2003, and once I was done the [censored] CD-ROM would not eject! I tried ejecting it with the menus in Win XP, and by pressing the eject button on the CD-ROM. No response!

I had to reboot for the thing to respond to my eject commands.

Then I installed the Outlook CD, and same thing! After installation the CD-ROM stopped listening to any eject commands (software or eject button)! I can still read the CD and run the install program, but I just can't eject!

Does anyone know what's up? How do I fix this?

ARrrrrrrgggghhhhh!!!!

hk

[RS_003]

Had the same problem, a other user pointed me to yet an other topic where this problem is mentioned. There is a firmware fix for this problem.

But I called ibm to replace my drive, and they did. And now (tried 6 cd's) it eject just when I want it to do.

[Sasha]

This problem has been dicussed in the following thread.

http://forum.thinkpads.com/viewtopic.php?t=7643

Call up IBM and get a replacement

Sasha

[RS_003]

This problem has been dicussed in the following thread.

http://forum.thinkpads.com/viewtopic.php?t=7643

Call up IBM and get a replacement

Sasha

Thats my topic

But yes, IBM replaced it in 2 days, and since then I never had this problem again.

[KennyC]

I had the same problem with my new 2379-R9U. Called IBM this past Wednesday at 4PM Pacific regarding the problem, received my replacement drive about 20 hours later!

I must say that my first experience w/ IBM support totally caught me by surprise. Not only are their products a level above the competitors, but their service is one of a kind. I don't think I'll ever buy another brand of laptops ever again....unless something terribly goes wrong with their quality or support.